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Transportation Security Administration is seeking a Program Assistant to provide administrative and program support to TSA managers and employees in Windsor Heights, WV. The role involves coordinating daily office activities, compiling and organizing information, and maintaining electronic records and reports.
You will schedule meetings, track deadlines, assist with payroll, human resources, or other program areas, and ensure accuracy and compliance with established procedures.
Windsor Heights, WV
Transportation Security Administration, Department of Homeland Security
$20.00 - $45.00
SV-F
Fulltime
Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.
Provide administrative and program support to TSA managers and employeesHelp coordinate daily office activities, projects, and operational assignmentsCompile, organize, track, and analyze program informationMaintain electronic records, spreadsheets, reports, and administrative filesPrepare correspondence, meeting materials, reports, and internal communicationsSchedule meetings, maintain calendars, and track deadlines or action itemsAssist with finance, human resources, scheduling, payroll, or other assigned program areasMonitor program metrics and help identify incomplete or inconsistent informationResearch files, records, policies, and electronic systemsSupport the implementation of new office procedures and administrative systemsCommunicate with employees, managers, timekeepers, financial staff, and external contactsReview administrative work for accuracy, completeness, and compliance with established procedures
Applicants generally need specialized experience at the level stated in the official announcement. Relevant experience may include:Providing administrative or program support in a busy officePreparing reports, correspondence, spreadsheets, or presentationsTracking deadlines, assignments, records, or performance informationResearching information in files, databases, and electronic systemsMonitoring program metrics and identifying discrepanciesSupporting payroll, timekeeping, finance, human resources, or scheduling functionsMaking recommendations based on administrative findings or reportsUsing office software to organize information and support multiple assignmentsThe type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.
A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution.Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.
Organization and attention to detailWritten and verbal communicationData entry, tracking, and basic analysisMicrosoft Office or comparable workplace softwareRecords and document managementCalendar, meeting, and deadline coordinationCustomer service and professional communicationAbility to manage several assignments without losing accuracyDiscretion when handling sensitive employee or operational information
Must be a U.S. citizen or U.S. nationalMust successfully complete the required background investigationSelective Service registration may be requiredMust meet the eligibility requirements identified in the announcementMust complete any required USA Hire assessments by the stated deadlineMay need to obtain and maintain the security clearance listed for the positionSome Program Assistant vacancies are limited to current TSA employees. Always display the exact “Who May Apply” category from the official announcement.
Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.
Eligible employees may receive health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; and employee-assistance resources.Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Eligibility depends on the appointment type, work schedule, and individual vacancy.