TS/SCI+Poly System Administrator – On-Site

Gladiatoremergence; Fort Meade (MD); Hybrid; USD 58,000 - 98,000; Full time

Job summary

Gladiatoremergence seeks a Level 1 System Administrator to support IT systems at Fort Meade, MD. The role covers day-to-day operations, monitoring, and problem resolution across client/server/storage/network devices and mobile tech.

You will handle Tier 1 and Tier 2 issues, communicate status to management, and help optimize capacity and resources. The position requires a TS/SCI with Full Scope Poly clearance at start, and five years’ SA experience or a degree plus substitute experience.

Qualifications

• Five (5) years of SA experience in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a Bachelor's degree.

Responsibilities

• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Skills

System administration

Help Desk

Networking basics

Education

Bachelor's degree

Job description

Gladiatoremergence seeks a Level 1 System Administrator to support IT systems at Fort Meade, MD. The role covers day-to-day operations, monitoring, and problem resolution across client/server/storage/network devices and mobile tech.

You will handle Tier 1 and Tier 2 issues, communicate status to management, and help optimize capacity and resources. The position requires a TS/SCI with Full Scope Poly clearance at start, and five years’ SA experience or a degree plus substitute experience.