On-Site IT Systems Administrator - TS/SCI + Poly

Gladiatoremergence; Fort Meade (MD); Hybrid; USD 75,000 - 115,000; Full time

Job summary

Gladiatoremergence seeks an IT support professional at GJB-0122 Fort Meade, MD, to assist with implementation, troubleshooting and maintenance of IT systems. The role covers day-to-day operations, monitoring, problem resolution for client/server/storage/network devices, and both Tier 1 and Tier 2 escalations.

A TS/SCI clearance with Full Scope Poly is required at start. On-site work at Fort Meade involves configuring UNIX and Windows operating systems, installing software, and ensuring system

Qualifications

• Supports implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes.
• Provides day-to-day operations support and problem resolution for client/server/storage/network devices.
• Provides Tier 1 and Tier 2 support and escalation.
• Communicates status to agency management and internal customers.
• Configures UNIX and Windows OS, installs software, troubleshoots and enhances reliability.

Responsibilities

• Troubleshoot and resolve issues on IT systems and components.
• Monitor health and performance of networks, servers and devices.
• Provide timely status updates to stakeholders and management.
• Assist in deployment, maintenance and patching of IT infrastructure.

Skills

IT support

Help Desk

Tier 2 escalation

UNIX

Windows OS

Network troubleshooting

Job description

Gladiatoremergence seeks an IT support professional at GJB-0122 Fort Meade, MD, to assist with implementation, troubleshooting and maintenance of IT systems. The role covers day-to-day operations, monitoring, problem resolution for client/server/storage/network devices, and both Tier 1 and Tier 2 escalations.

A TS/SCI clearance with Full Scope Poly is required at start. On-site work at Fort Meade involves configuring UNIX and Windows operating systems, installing software, and ensuring system