TS Cleared Business Analyst — Onsite/Hybrid Suitland

Confidential; Suitland (MD); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Short Term Disability

Long Term Disability

Life Insurance

PTO

Paid Holidays

Job summary

Soft Tech Consulting, Inc. is seeking a highly motivated Business Analyst to support a government client in Suitland, MD. The role requires US citizenship and an active Top Secret security clearance, with a counterintelligence polygraph possibly required.

The position involves coordinating with client leadership, IT staff, and project leads to streamline processes and improve productivity. The first 60 days are onsite; afterwards, 3 days onsite and 2 days remote each week.

Qualifications

• Bachelor's Degree or higher in Information Technology/Cyber Security or similar field.
• Minimum 2 years' experience.
• Must have experience with Scrum methodologies/processes and provide support for Scrum artifacts, events and sprints.
• Knowledge of SharePoint is a plus.
• Scrum Master training is highly desired and maybe required as a hiring contingency.
• Basic understanding/experience with Agile methodologies.
• Familiar with Remedy IT Service Management System (nice to have).
• Strong analytical, critical thinking and problem-solving abilities.
• Experience with MS Office (PowerPoint, Excel, Word) required.

Responsibilities

• Communicate with client leadership regarding requirements and act as liaison between leadership and the team.
• Define business systems, create outlines and workflow diagrams, and present plans for accomplishing tasks.
• Facilitate Scrum activities and help the team function cohesively.
• Coordinate with IT personnel to streamline processes and increase productivity.
• Prepare and submit Monthly Status Reports and other program reviews.
• Collect and analyze helpdesk data and metrics to inform reports and decisions.
• Manage MASS Helpdesk SharePoint site and post videos or links as needed.

Skills

Analytical skills

Communication skills

Adaptability

Independent work

Education

Bachelor's Degree (IT/Cyber Security)

Tools

MS Office

MS Project

SharePoint

Remedy ITSM

Job description

Soft Tech Consulting, Inc. is seeking a highly motivated Business Analyst to support a government client in Suitland, MD. The role requires US citizenship and an active Top Secret security clearance, with a counterintelligence polygraph possibly required.

The position involves coordinating with client leadership, IT staff, and project leads to streamline processes and improve productivity. The first 60 days are onsite; afterwards, 3 days onsite and 2 days remote each week.