Trusted Beauty Advisor & Client Experience Pro

Macy's; Kennewick (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Cosmetic Sales Colleague to deliver personalized beauty experiences and expert product guidance. You will educate customers, perform demonstrations, and tailor consultations to individual needs, helping build confidence and loyalty while achieving sales goals.

Full-time Beauty Colleagues engage customers, manage a shoppable space, and participate in promotions and events, ensuring a welcoming shopping journey and strong client relationships.

Qualifications

• Minimum 1 year of customer service or selling experience.
• Ability to build relationships and educate customers on products.
• Comfort with point-of-sale systems, loyalty programs, and promotions.

Responsibilities

• Provide expert beauty advice, product demonstrations, and consultations.
• Educate customers on products, launches, and benefits to drive sales.
• Maintain an organized, inviting beauty area and deliver personalized service.

Skills

Customer service

Sales experience

Communication

Job description

Macy's is seeking a Cosmetic Sales Colleague to deliver personalized beauty experiences and expert product guidance. You will educate customers, perform demonstrations, and tailor consultations to individual needs, helping build confidence and loyalty while achieving sales goals.

Full-time Beauty Colleagues engage customers, manage a shoppable space, and participate in promotions and events, ensuring a welcoming shopping journey and strong client relationships.