Trust Operations Outsourcing Specialist

Infovisa, Inc.; Charlotte (NC); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Trust Operations Outsourcing Specialist to join their dynamic team. This role involves performing critical securities-related functions for banks, including trade confirmation, income posting, and corporate action processing. The ideal candidate will thrive in a fast-paced environment, demonstrating strong problem-solving skills and effective communication. With a focus on quality performance and accountability, this position offers the opportunity to contribute significantly to the success of the organization. Join a company that values your expertise and provides a supportive atmosphere for professional growth.

Benefits

Medical, dental and vision insurance

Health Savings Account (HSA)

401(k) participation

Paid Time Off (PTO)

Qualifications

• 3+ years of experience in trust operations or securities operations required.
• CSOP designation preferred for candidates.

Responsibilities

• Monitor and process trades for all security types according to client instructions.
• Perform reconciliations of client cash and securities custodial accounts.
• Assist in training of new staff and cross-train on all duties.

Skills

Problem-solving

Effective communication

Team player

Client service focus

Attention to detail

Ability to work independently

Flexibility and adaptability

Education

CSOP designation

Bachelor's degree in business

3 years of trust or securities operations experience

Tools

MAUI trust accounting system

Microsoft Office

Job description

Position: Trust Operations Outsourcing Specialist
Location: Cornelius, NC
Type: Full Time | FSLA Status: Non-Exempt
Hours: 8:00 AM – 5:00 PM, Eastern
Date Revised: July 22, 2021

Company Overview: Infovisa, Inc., an industry leader in trust and financial accounting software and services, has an opportunity for a Trust Operations Outsourcing Specialist in our subsidiary, Infovisa Wealth Services, LLC. Infovisa Wealth Services provides back-office trust accounting services to banks and wealth management organizations who elect to outsource the operations function. The ideal candidate should possess the willingness and ability to learn multiple job functions to acquire the skills necessary to work independently with minimal assistance. This individual should have a strong work ethic, be accountable and desire to produce and deliver quality performance contributing to the success of the company.

Position Summary: The Trust Operations Outsourcing Specialist performs critical securities related functions for banks that are outsourced by Infovisa Wealth Services. Individuals in this position will confirm and settle trades daily, post income to accounts, process corporate action elections and announcements, as well as other related functions.

Essential Functions:

• Monitor and process trades for all security types according to client instructions and custody vendor reports.
• Accurately post income to trust accounts when notified by custody vendor that money has been received.
• Perform reconciliations, on various frequencies, of client cash and securities custodial accounts.
• Setup and maintain securities on the MAUI trust accounting system.
• Assist in developing and updating procedures to ensure accuracy, usability and efficiency.
• Provide timely and accurate information to banks that are outsourced.
• Post recurring cash transactions as instructed by the outsourced bank.
• Communicate wire and settlement amounts to the outsourced bank.
• Download, import and export data to various third parties on behalf of the outsourced bank.
• Monitor securities for pricing exceptions and communicate as needed to the outsourced bank.
• Prepare fee-related reports to the outsourced bank and update fees as instructed.
• Maintain and build reports within the MAUI trust accounting system for use by staff of Infovisa Wealth Services and the outsourced banks.
• Meet SLA requirements for all tasks for multiple outsourced banks.
• Assist in training of new staff of Infovisa Wealth Services and the outsourced banks.
• Cross-train and provide backup on all duties of the company.
• Additional duties as assigned.

Preferred Talents / Skills:

• Ability to resolve complex issues.
• Able to communicate in all forms effectively and appropriately to all levels within and outside the company.
• Strong team player.
• Ability to work independently with minimal oversight.
• Client service focused.
• Flexible and adaptive to change.
• Proficient with Microsoft Office tools and PCs in general.
• Prior experience using Infovisa’s software solutions.
• Ability to prioritize and manage competing events as part of the daily volume of work.
• Accurate, detail-oriented and deadline driven.

Qualifications / Education:

• CSOP designation preferred.
• At least 3 years of trust operations or securities operations experience.
• Four-year college degree with emphasis in business curriculum preferred or equivalent job experience.
• Regular, reliable attendance is an essential function of this position. Overtime may be required periodically.

Benefits Include:

• Medical, dental and vision.
• HSA.
• 401(k) participation.
• PTO.

Infovisa Wealth Services, LLC. is an Equal Opportunity Employer. We welcome all qualified candidates who can legally work in the United States. We are not able to sponsor applicants who require work visas.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Finance and Sales

Industries: Internet Publishing