Trust Operations Outsourcing Specialist

Infovisa, Inc; Charlotte, Cornelius (NC, NC); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in trust and financial accounting is seeking a Trust Operations Outsourcing Specialist. This role is crucial for managing securities functions for banks, including trade confirmations, income postings, and reconciliations. The ideal candidate will thrive in a dynamic environment, showcasing strong communication skills and a commitment to quality performance. Join a forward-thinking company that values accountability and offers a supportive atmosphere where your contributions will directly impact the success of the organization. If you are detail-oriented and ready to take on challenges, this opportunity is for you!

Benefits

Medical, dental, and vision insurance

Health Savings Account (HSA)

Paid Time Off (PTO)

Qualifications

• 3+ years of experience in trust or securities operations required.
• 4-year degree in business preferred or equivalent experience.

Responsibilities

• Confirm and settle trades, post income, and process corporate actions.
• Monitor and process trades according to client instructions.
• Assist in training new staff and maintain reports in MAUI.

Skills

Complex issue resolution

Effective communication

Team collaboration

Independent work

Client service orientation

Adaptability

Microsoft Office proficiency

Experience with Infovisa software

Prioritization and time management

Attention to detail

Education

4-year college degree in business or equivalent experience

3 years of trust or securities operations experience

Tools

MAUI trust accounting system

Microsoft Office

Job description

Position: Trust Operations Outsourcing Specialist

Location: Cornelius, NC

Type: Full Time | FSLA Status: Non-Exempt

Hours: 8:00 AM – 5:00 PM, Eastern

Date Revised: July 22, 2021

Company Overview: Infovisa, Inc., an industry leader in trust and financial accounting software and services, has an opportunity for a Trust Operations Outsourcing Specialist in our subsidiary, Infovisa Wealth Services, LLC. Infovisa Wealth Services provides back-office trust accounting services to banks and wealth management organizations who elect to outsource the operations function. The ideal candidate should possess the willingness and ability to learn multiple job functions to acquire the skills necessary to work independently with minimal assistance. This individual should have a strong work ethic, be accountable and desire to produce and deliver quality performance contributing to the success of the company.

Position Summary: The Trust Operations Outsourcing Specialist performs critical securities related functions for banks that are outsourced by Infovisa Wealth Services. Individuals in this position will confirm and settle trades daily, post income to accounts, process corporate action elections and announcements, as well as other related functions.

Essential Functions:

• Monitor and process trades for all security types according to client instructions and custody vendor reports.
• Accurately post income to trust accounts when notified by custody vendor that money has been received.
• Perform reconciliations, on various frequencies, of client cash and securities custodial accounts.
• Setup and maintain securities on the MAUI trust accounting system.
• Assist in developing and updating procedures to ensure accuracy, usability and efficiency.
• Provide timely and accurate information to banks that are outsourced.
• Post recurring cash transactions as instructed by the outsourced bank.
• Communicate wire and settlement amounts to the outsourced bank.
• Download, import and export data to various third parties on behalf of the outsourced bank.
• Monitor securities for pricing exceptions and communicate as needed to the outsourced bank.
• Prepare fee-related reports to the outsourced bank and update fees as instructed.
• Maintain and build reports within the MAUI trust accounting system for use by staff of Infovisa Wealth Services and the outsourced banks.
• Meet SLA requirements for all tasks for multiple outsourced banks.
• Assist in training of new staff of Infovisa Wealth Services and the outsourced banks.
• Cross-train and provide backup on all duties of the company.
• Additional duties as assigned.

Preferred Talents / Skills:

• Ability to resolve complex issues.
• Able to communicate in all forms effectively and appropriately to all levels within and outside the company.
• Strong team player.
• Ability to work independently with minimal oversight.
• Client service focused.
• Flexible and adaptive to change.
• Proficient with Microsoft Office tools and PCs in general.
• Prior experience using Infovisa’s software solutions.
• Ability to prioritize and manage competing events as part of the daily volume of work.
• Accurate, detail-oriented and deadline driven.

Qualifications / Education:

• At least 3 years of trust operations or securities operations experience.
• Four-year college degree with emphasis in business curriculum preferred or equivalent job experience.
• Regular, reliable attendance is an essential function of this position. Overtime may be required periodically.

Benefits Include:

• Medical, dental and vision
• HAS
• PTO

Infovisa Wealth Services, LLC. is an Equal Opportunity Employer. We welcome all qualified candidates who can legally work in the United States. We are not able to sponsor applicants who require work visas.

Do you require work visa sponsorship for employment?*

Do you have more or less than 1 year of trust operations or securities settlement experience?*

Please list the trust accounting systems you have used in the past.