Trust Operations & Client Services Specialist

Regions Bank

Mobile (AL)

On-site

USD 41,000 - 50,000

Full time

8 days ago

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Benefits offered by this job

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program

Job summary

Regions Bank in Mobile, Alabama is seeking a Trust Relationship Specialist to provide general and clerical support to the trust department, helping relieve others of administrative detail.

You will respond to routine client inquiries, process openings/closings, asset transfers, and maintain proper documentation and files. The role requires a high school diploma, strong typing and communication skills, and may evolve with trust experience or a bachelor’s degree.

Qualifications

  • High School Diploma or GED.
  • Accurate typing, spelling and grammar skills.
  • Bachelor's degree in a business related field preferred.

Responsibilities

  • Responds to routine customer and internal account inquiries, performing necessary research and following up in a timely manner.
  • Communicates with clients and internal partners regarding account openings, closings, asset transfers, and fees.
  • Creates and maintains proper account documentation and files account related material according to the prescribed system in a timely manner.
  • Processes basic Trust transactions in a timely manner.
  • May perform basic cash and asset distributions from account closings.
  • Performs standard account monitoring and notifies leadership when overdrafts or large balances are discovered.
  • Adheres to all internal and external regulatory requirements, standards, guidelines, policies and procedures.
  • May create and organize PowerPoint presentations and Excel spreadsheets.
  • May attend client meetings with Trust Officers.

Skills

Computer skills
Communication skills
Organization & customer service
Analytical problem solving

Education

High School Diploma or GED
Bachelor's degree in business field

Tools

PowerPoint
Excel

Job description

Regions Bank in Mobile, Alabama is seeking a Trust Relationship Specialist to provide general and clerical support to the trust department, helping relieve others of administrative detail.

You will respond to routine client inquiries, process openings/closings, asset transfers, and maintain proper documentation and files. The role requires a high school diploma, strong typing and communication skills, and may evolve with trust experience or a bachelor’s degree.

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