Trust Officer - Wealth

Capital First Trust Company; Milwaukee (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Capital First Trust Company is seeking a trusted professional to manage day-to-day administration of wealth management trust accounts in a rigorous, compliance-driven environment. You will handle client distribution requests, asset transfers, and ensure duties to beneficiaries are fulfilled with professionalism.

Responsibilities include trust tax returns oversight, annual reviews, and updating the CRM with client interactions.

Qualifications

• 2+ years of financial services or legal experience.
• Undergraduate degree or equivalent experience.
• JD, CTFA, or CFP certification a plus.

Responsibilities

• Responds promptly to client distribution requests and makes cash and asset distribution as required.
• Understands the needs of and duties to the principals, income beneficiaries, and remaindermen.
• Shows a high level of professionalism toward trust beneficiaries, financial advisors, and other service professionals.
• Monitors the completion of trust tax returns.
• Complies with Trust Administration checklists related to closing accounts and account reviews.
• Completes annual account reviews as required by the South Dakota Division of Banking.
• Prepares appropriate presentations for Trust Committee review.
• Responsible for the administration of a complex book of personal trust accounts which may include supporting the administration of pooled trusts.

Skills

Analytical skills

Communication

Interpersonal skills

CRM proficiency

Attention to detail

Teamwork

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

Responsible for the day-to-day management and administration for a wide variety of Wealth Management trust accounts, ensuring compliance with applicable laws, regulations, policies, and procedures.

Role Responsibilities

Trust Administration

• Responds promptly to client distribution requests and makes cash and asset distribution as required.
• Understands the needs of and duties to the principals, income beneficiaries, and remaindermen.
• Shows a high level of professionalism toward trust beneficiaries, financial advisors, and other service professionals.
• Monitors the completion of trust tax returns.
• Complies with Trust Administration checklists related to closing accounts and account reviews.
• Completes annual account reviews as required by the South Dakota Division of Banking.
• Prepares appropriate presentations for Trust Committee review.
• Responsible for the administration of a complex book of personal trust accounts which may include supporting the administration of pooled trusts.

Communication Skills

• Excellent verbal, written, and interpersonal communication skills.
• Able to communicate effectively with interact with beneficiaries, financial advisors, and other third-party professionals.
• Aware of and follows company policies for electronic communications and internet use.

Computer / Technical Skills

• Strong analytical skills with a high level of accuracy and attention to detail.
• Proficient using Microsoft Office Suite of applications.
• Able to understand and follow company policies regarding information security including password, multi-factor authentication, and remote access use.

Organization

• Very responsive to external partner communication.
• Timely completion of distribution requests.
• Update client interactions in CRM database.

Judgment

• Ability to prioritize a high number of daily tasks.
• Exhibit sound judgment and the ability to make reasonable decisions in the absence of direction.
• Swiftly refer problems/issues to the appropriate person(s) when necessary.

Role Qualifications

• 2+ years of financial services or legal experience.
• Undergraduate degree or equivalent experience.
• JD, CTFA, or CFP certification a plus.