Trust Associate I

Wintrust Financial Corporation; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Top Workplace recognition

Competitive pay with bonus eligibility

Comprehensive benefits package

Promote from within

Job summary

Wintrust Wealth Management seeks a detail-oriented Trust Associate I to support Trust Officers with daily workflows, account openings, closings, and asset transfers. You will handle routine inquiries and maintain organized client documentation.

The role requires 1–3 years in a supporting role, strong MS Office skills, and a commitment to high ethical standards. A bachelor’s degree is preferred, with opportunities for growth within the trust team.

Qualifications

• Bachelor’s degree preferred and 1–3 years in a supporting role.
• Excellent Microsoft Office suite skills including Word, Excel, and PowerPoint.
• Strong attention to detail and accuracy in daily tasks.
• Ability to clearly articulate issues and instructions both verbally and in writing.
• Experience with basic banking functions and trust terminology is helpful.

Responsibilities

• Adheres to all internal and external regulatory requirements and maintains confidentiality.
• Assist Trust Officer with daily tasks and account openings, closings, and asset transfers as applicable.
• Respond to routine customer and internal inquiries and provide timely follow-up.
• Create and maintain accurate electronic documentation and orderly paper files.
• Execute instructions from Trust Officers for cash movements and account setup/maintenance.
• Monitor accounts and notify Trust Officer of overdrafts or large balances.
• Prepare PowerPoint presentations and Excel sheets when needed.
• Perform special projects as assigned and provide backup for other team members.

Skills

Excellent teamwork skills

Attention to detail

Ability to multitask

Verbal and written communication

Trust terms knowledge

Customer service orientation

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Excel

PowerPoint

Job description

Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards of service and integrity. Through our four companies, Wintrust Investments LLC, Wintrust Private Trust., Great Lakes Advisors LLC, and The Chicago Deferred Exchange Company LLC, we offer comprehensive wealth management solutions, including investment, trust, and asset management services. Wintrust Wealth Management is a division of Wintrust, a financial services company with more than $66 billion in assets.

Trust Associate I

Self-motivated team player who will oversee and ensure timely and accurate distribution of all deliverables. Under general supervision, the Trust Associate I is responsible for clerical administrative support for one or more Trust Administrators who manage accounts including investment management agency, custody and personal trusts, by performing a wide variety of tasks related to serving trust clients by handling daily transaction workflow, creation and maintenance related responsibilities. From time to time, the TA may be asked to provide support coverage for additional Trust Officers.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Promote from within culture

Why join this firm?

• We employ approximately 300 associates and are responsible for more than $25+ billion of client assets
• Strong track record of valuing and investing in existing talent by providing opportunities for growth and advancement
• We hold ourselves to the highest standard of service and integrity in the industry
• We have a strong reputation for quality service and impeccable ethics.

What You Will Do.

• Adheres to all internal and external regulatory requirements, standards, guidelines, policies and procedures and has the ability to maintain confidentiality.
• Works with the Trust Officer to complete daily tasks including utilizing proper forms, processes and procedural elements that pertain to specific daily workflow, work with internal operations staff regarding account openings, closings, and asset transfers (if applicable) and basic daily tasks including opening and sorting incoming mail, process outgoing mail, and phone coverage.
• Assists Trust Officer in responding to routine customer and internal account inquiries, performs necessary research requested for resolution of each matter, provides follow up, as necessary, in a timely manner.
• Creates and maintains proper account electronic documentation and ensures account paper files are in good order and account coding is accurate and maintained.
• Accurately executes instructions from Trust Officers including cash movement disbursements (e.g., check requests, ach or wiring funds, paying bills) and receipt of funds, establishes new accounts on the system, maintains account information, closes accounts/trade orders in a timely manner.
• Performs standard account monitoring and notifies the Trust Officer when overdrafts or large balances are discovered.
• Creates and organizes PowerPoint slide presentations and Excel spreadsheets, when necessary.
• Performs special projects, as assigned, by the Trust Officer.
• Acts as back-up for another TA, if necessary, on intermittent basis.
• The responsibilities above are not exhaustive. There may be other responsibilities that will be required from time to time. Those expectations will be clearly defined at the time the request is made.

Knowledge And Skills

• Bachelor’s degree preferred
• 1 to 3 years in a supporting role
• Excellent Microsoft Office suite skills
• Basic skills in applied mathematical formulas
• Skill in word processing and spreadsheets
• Ability to clearly articulate issues, problems, solutions, concerns, and other information in verbal and written communications
• Attention to detail and accuracy
• Ability to multitask, follow instructions, and have a keen attention to detail
• Basic knowledge of accounting principles
• Basic knowledge of Trust terms and functions
• Knowledge of basic banking functions
• Excellent teamwork skills
• Adheres to the highest ethical standards
• Exceptional client service skills
• Protects confidentiality

Compensation

The estimated hourly rate for this role is $20.19 -$26.44, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.