Trust Administrator — Fiduciary & Client Services

Fifth Third Bank; Raleigh (NC); On-site; USD 71,000 - 146,000; Full time

Job summary

Fifth Third Bank seeks a Trust Administrator to support fiduciary account administration, ensuring compliance with governing documents and laws. You will work with senior team members to manage client accounts, respond to inquiries, and ensure accurate account setup and reporting.

The role emphasizes attention to detail, strong fiduciary knowledge, and collaboration across internal teams to deliver compliant client service and efficient operations.

Qualifications

• Bachelor’s degree required.
• 3-5 years of experience in trust administration, financial services, or a related client service role.
• Intermediate proficiency in fiduciary principles and regulatory requirements.
• Ability to review documentation and monitor account activity with accuracy.
• Clear written and verbal communication with internal and external stakeholders.

Responsibilities

• Fiduciary Account Administration: Supports the administration of trust accounts in accordance with governing documents, applicable laws, and organizational policies, ensuring alignment with fiduciary standards.
• Account Oversight and Review: Reviews documents and account activity for accuracy and completeness, monitors transactions, and submits actions for approval as appropriate.
• Client Support: Responds to client, beneficiary, and advisor inquiries, ensuring timely and professional resolution of routine requests.
• Risk and Compliance Management: Ensures adherence to fiduciary, regulatory, and internal policy requirements, escalating issues as appropriate.
• Issue Resolution: Partners with senior team members to address client issues, including distribution requests, fee inquiries, and account-related matters.
• Account Lifecycle Management: Assists with account openings and closings, ensuring proper documentation, asset transfers, and accurate setup of account and tax reporting information.
• Collaboration and Partnership: Works closely with internal teams and senior administrators to support account management and client service delivery.
• Process Improvement: Participates in initiatives to improve operational efficiency and enhance service delivery to clients.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

Skills

Fiduciary Knowledge

Attention to Detail

Client Service

Risk and Compliance Awareness

Communication

Education

Bachelor’s degree

Job description

Fifth Third Bank seeks a Trust Administrator to support fiduciary account administration, ensuring compliance with governing documents and laws. You will work with senior team members to manage client accounts, respond to inquiries, and ensure accurate account setup and reporting.

The role emphasizes attention to detail, strong fiduciary knowledge, and collaboration across internal teams to deliver compliant client service and efficient operations.