Trust Administrator

Adams Brown, LLC; Rogers (AR); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Adams Brown Trust Solutions, Inc. in Rogers, Arkansas, is seeking an administrative and operational support specialist to help manage trust accounts and client services. You will assist with account documentation, transaction processing, and coordinating with the Trust Officer.

The role emphasizes discretion, attention to detail, and teamwork. You will prepare reports, onboard new accounts, process routine transactions, and support compliance and audits while contributing to a high-performing

Qualifications

• Experience in financial services or administrative support.
• Proficient in document handling and client communications.
• Familiarity with trust/accounting processes is a plus.
• Proficiency in Microsoft Office Suite and familiarity with trust accounting systems (preferred).
• High level of discretion and professionalism.

Responsibilities

• Prepare and maintain trust account documentation, correspondence, and reports.
• Assist onboarding of new accounts, gathering client information and forms.
• Schedule meetings and coordinate communications for the Trust Officer.
• Process routine transactions and support reconciliations.
• Assist with audits and compliance documentation.
• Maintain confidentiality and professionalism in all client interactions.
• Process routine transactions such as distributions, account updates, and transfers.
• Assist with account reconciliations and data entry into trust accounting systems.
• Support compliance and audit activities by organizing records and preparing reports.
• Work closely with trust officers, operations staff, and other departments to ensure smooth workflow.
• Participate in internal meetings and contribute to process improvement initiatives.
• Provide backup support to other administrative roles as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Microsoft Office

Trust accounting familiarity

Discretion and professionalism

Education

1–3 years experience in financial services/administrative support

Tools

Microsoft Office Suite

Trust accounting software

Job description

Description

This position provides essential administrative and operational support to ensure the efficient management of trust accounts and client services. This role involves assisting with account documentation, transaction processing, client communications, and internal coordination. It is ideal for individuals looking to grow within the trust and estate field while contributing to a high-performing fiduciary team.

Requirements

Required Education and Experience:

• 1–3 years of experience in financial services, banking, or administrative support.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and familiarity with trust accounting systems (preferred).
• High level of discretion and professionalism.

Major Duties and Responsibilities

Administrative Support

• Prepare and maintain trust account documentation, correspondence, and reports.
• Assist in the onboarding of new accounts, including gathering client information and preparing forms.
• Schedule meetings, manage calendars, and coordinate communications for the Trust Officer.

Client Service Assistance

• Respond to routine client inquiries and direct complex matters to the Trust Officer.
• Help prepare materials for client meetings and follow-up communications.
• Maintain confidentiality and professionalism in all client interactions.

Operational Duties

• Process routine transactions such as distributions, account updates, and transfers.
• Assist with account reconciliations and data entry into trust accounting systems.
• Support compliance and audit activities by organizing records and preparing reports.

Team Collaboration

• Work closely with trust officers, operations staff, and other departments to ensure smooth workflow.
• Participate in internal meetings and contribute to process improvement initiatives.
• Provide backup support to other administrative roles as needed.

Desired Skills, Abilities, and Characteristics:

• Interest in trust administration or fiduciary services.
• Ability to manage multiple tasks and meet deadlines.
• Team-oriented with a proactive approach to problem-solving.
• Willingness to learn and grow within the organization.

Working Conditions

Adams Brown Trust Solutions, Inc., promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our offices are open from 8:00 a.m. – 5:00 p.m. Monday through Friday during tax season and offices close at noon on Fridays outside of tax season. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect.

Adams Brown Trust Solutions, Inc. is an Equal Opportunity Employer