Trucking Operations Specialist

Cornerstone Wireless, LLC.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Cornerstone Wireless, LLC. in Chicago, IL seeks a Data Verification & Real-Time Tracking Analyst to oversee partner-supplied transport data, monitor milestones, and audit timelines against SLAs.

You will verify accuracy and support KPI reporting across daily, weekly, and monthly cycles. Ideal candidates are fluent in English and Korean, with strong data entry skills, advanced Excel, and familiarity with TMS platforms.

Qualifications

• Proficiency in data entry and verification with strong attention to detail.
• Intermediate to advanced MS Excel skills (VLOOKUP, Pivot Tables).
• Familiarity with TMS or logistics IT systems is a plus.
• English and Korean bilingual is required.

Responsibilities

• Receive and verify real-time transport data from the contracted logistics partner.
• Monitor shipment milestones (Origin, In-Transit, Destination) and align with SLAs.
• Audit data accuracy and escalate discrepancies per protocol.
• Compile data for daily, weekly, and monthly KPI reports.

Skills

Data verification

Real-time tracking

Communication

Data reporting

Tools

MS Excel

TMS

Dashboards

Job description

• Data Verification & Real-Time Tracking
  - Receive and verify real-time transport data provided by the contracted logistics partner.
  - Monitor shipment milestones (Origin, In-Transit, Destination) using the partner’s data feeds and operational dashboards.
  - Audit data accuracy to ensure that actual shipment timelines align with contractual schedules and SLAs.
• Partner Coordination & Communication
  - Serve as the primary point of contact for the contracted logistics partner’s management team.
  - Communicate client requests and delivery adjustments directly to the partner for execution.
  - Liaise with site personnel at origins and destinations to cross-check partner-provided status against physical site conditions.
• Issue Management & Formal Escalation
  - Identify discrepancies between partner data and actual site conditions (e.g., unreported delays, capacity mismatches).
  - Request immediate corrective actions from the contracted partner when delays or data gaps occur.
  - Escalate critical issues or persistent partner non-compliance to the Control Tower Supervisor based on established protocols.
• Data Management & Reporting Support
  - Compile and maintain transport data records in internal tracking systems or TMS.
  - Process raw data received from the partner to assist the Supervisor in generating daily, weekly, and monthly KPI reports (e.g., OTD, Lead Time).
  - Archive shipping documentation and performance logs for compliance and audit purposes.

Qualifications

Operational Availability & Flexibility
- Flexibility to work in shifts, weekend rotations, or on-call schedules to ensure continuous control tower data monitoring.
- Ability to perform under pressure and meet tight deadlines for daily data updates and reporting support.

Communication & Partner Management
- Strong verbal and written communication skills to maintain professional daily communication with the contracted logistics partner.
- Customer-service-oriented mindset with the ability to respond promptly to client inquiries via email or system updates.
- Ability to work collaboratively within a team environment to maintain seamless data handovers across different shifts.

Technical & Data Skills
- High proficiency in data entry and verification, with a strong eye for detail to identify data discrepancies or gaps.
- Intermediate to advanced MS Office skills, particularly MS Excel (VLOOKUP, Pivot Tables), for processing daily operational data.
- Familiarity with logistics IT systems such as TMS (Transportation Management Systems), operational dashboards, or shared databases is a plus.

• English and Korean bilingual is required

Pay

The base salary range for this role is between $55,000-$75,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Cornerstone Wireless, LLC.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury