Truck Shop Supervisor

UC Group; Bolingbrook (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

UC Group in Bolingbrook, IL seeks a Truck Shop Supervisor to lead daily truck maintenance operations, ensuring repairs, inspections, and safe, compliant work.

You will mentor technicians, manage workflow, coordinate with Parts Manager, and drive safety and quality across the shop. This role requires hands-on leadership and strong knowledge of heavy-duty trucks, with excellent communication to fleet managers and customers.

Qualifications

• 3–5 years of experience in truck maintenance or related heavy-duty equipment repair.
• 1–3 years of leadership/supervisory experience.
• Strong understanding of truck systems (engine, transmission, drivetrain, electrical, brake, suspension, HVAC).
• Ability to read and interpret technical manuals, schematics, and repair documents.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Plan, schedule, and prioritize truck repair and maintenance work to meet operational needs.
• Ensure shop throughput and productivity targets are met or exceeded.
• Oversee compliance with DOT, OSHA, and company maintenance standards.
• Coordinate with Parts Manager to maintain inventory levels.
• Supervise, coach, and mentor truck technicians and apprentices.

Skills

Leadership experience

Truck systems knowledge

Communication skills

Problem solving

Safety awareness

Education

ASE T-Series/A-Series certification

Tools

Fleet maintenance software

Job description

Reports to: Director of Fleet Maintenance

Effective Date: 09/08/2026

Position Overview

The Truck Shop Supervisor oversees daily operations of the truck maintenance facility, ensuring all repairs, inspections, and maintenance activities are completed safely, efficiently, and in compliance with company and regulatory standards. This role provides hands-on leadership to technicians, manages workflow and productivity, supports continuous improvement efforts, and helps maintain a high standard of equipment reliability to support fleet operations and customers.

Key Duties and Responsibilities

Responsibilities include but are not limited to:

Operations & Workflow Management

• Plan, schedule, and prioritize truck repair and maintenance work to meet operational needs.
• Ensure shop throughput and productivity targets are met or exceeded.
• Oversee compliance with DOT, OSHA, and company maintenance standards.
• Maintain a clean, organized, and safe shop environment.
• Coordinate with Parts Manager to maintain proper inventory levels.
• Monitor incoming trucks against scheduled appointment times and address delays beyond acceptable arrival windows.
• Supervise, coach, and mentor truck technicians, apprentices, and support staff.
• Assign work orders and monitor the quality and efficiency of repairs.
• Conduct performance evaluations and support technician development/training.
• Manage timekeeping, attendance, and workload balancing.

Technical & Compliance Responsibilities

• Provide guidance to technicians.
• Review, verify, and close work orders with complete and accurate documentation.
• Ensure compliance with preventive maintenance schedules and regulatory requirements.
• Support root-cause analysis of recurring equipment problems and implementing corrective actions.

Safety & Quality Assurance

• Enforce all safety protocols and lead weekly toolbox meetings.
• Investigate safety incidents or equipment failures and implement preventive measures.
• Champion a culture of safety, quality, and continuous improvement.

Administrative & Reporting

• Monitor shop KPIs such as labor hours, productivity, comeback rates, and downtime.
• Ensure completed job invoices are entered into Fleetrock in a timely manner, with no invoice sitting more than 2 business days after job completion.
• Review the daily time & attendance report and correct mechanic time card issues (missed punches, wrong job codes, etc.).
• Review and approve payroll in ADP for all shop employees.
• Assist with budget planning, cost control, and vendor management.
• Communicate with Fleet Managers, Operations, Drivers, and Customers regarding equipment status and priority repairs.
• Provide quotes for outside customer repair requests in a timely manner.
• Ensure accurate data entry in maintenance software.

Skills and Requirements

Required

• 3-5 years of experience in truck maintenance or related heavy-duty equipment repair.
• 1-3 years of leadership/supervisory experience.
• Strong understanding of truck systems (engine, transmission, drivetrain, electrical, brake, suspension, HVAC, etc.).
• Ability to read and interpret technical manuals, schematics, and repair documents.
• Excellent communication, leadership, and problem-solving skills.

Preferred

• Formal technical training or certification (ASE T-Series/A-Series, welding certifications, etc.).
• Experience with fleet maintenance software.