Truck Service Operations Coordinator

HOLT Group; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

HOLT Truck Centers in the Houston area is seeking a Service Department Administrator to support service operations. You will coordinate repair orders, schedules, billing, and customer communications while liaising with service advisors, technicians, parts, and management.

The role emphasizes accuracy, data entry, and professionalism; you will help maintain records, prepare reports, and ensure safety and policy compliance in a fast-paced environment.

Qualifications

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and related tools.
• Strong problem-solving, organizational, multitasking, and time management skills.
• Excellent interpersonal and communication abilities to work with multiple departments.
• Attention to detail and data-entry accuracy.

Responsibilities

• Prepares, opens, updates, monitors, and closes repair orders with complete documentation.
• Schedules customer appointments and coordinates service workflow to maximize shop productivity.
• Maintains service records, customer files, and repair documentation.
• Processes invoices, purchase orders, work orders, and billing transactions.
• Communicates repair status, estimates, and completion schedules to customers; answers inquiries.

Skills

MS Office proficiency

Multitasking

Time management

Interpersonal skills

Communication skills

Education

High school diploma or GED

Tools

Dealership management software

Job description

HOLT Truck Centers in the Houston area is seeking a Service Department Administrator to support service operations. You will coordinate repair orders, schedules, billing, and customer communications while liaising with service advisors, technicians, parts, and management.

The role emphasizes accuracy, data entry, and professionalism; you will help maintain records, prepare reports, and ensure safety and policy compliance in a fast-paced environment.