Truck Scale Operator & Customer Service Specialist

GFL Environmental Inc.; Fairburn (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

GFL Environmental Inc. in Fairburn, GA is seeking a Scale Operator to manage the weighing and processing of trucks entering our landfill or transfer station. You will issue permits, support billing with precise reports, and ensure correct disposal practices with daily scale checks.

The role emphasizes accuracy, customer service, and adherence to environmental regulations. Training will cover scale operations, dispatch duties, and compliance protocols to support safe, efficient site operations.

Qualifications

• High School Diploma or GED required.
• 1–3 months related experience or training.
• Experience with customer service preferred.
• Ability to add, subtract, multiply and divide in all units of measure; ability to compute rate, ratio and percent.

Responsibilities

• Weigh in and out all trucks that enter the landfill or transfer station.
• Set up new trucks and issue truck permits.
• Provide accurate billing information and reports for customers and management.
• Verify accuracy of hauls and disposal for third‑party truck hauling payments.
• Dispatch instructions regarding disposal of special waste to operators and the Operations Manager.
• Keep landfill management informed on community information.
• Test the scales daily for accuracy.
• Ensure waste is disposed in proper areas (grid reports).
• Accountable for various environmental compliance tasks.

Skills

Customer service

Basic math

Data interpretation

Education

High School Diploma or GED

Job description

GFL Environmental Inc. in Fairburn, GA is seeking a Scale Operator to manage the weighing and processing of trucks entering our landfill or transfer station. You will issue permits, support billing with precise reports, and ensure correct disposal practices with daily scale checks.

The role emphasizes accuracy, customer service, and adherence to environmental regulations. Training will cover scale operations, dispatch duties, and compliance protocols to support safe, efficient site operations.