Scalehouse Operator - Landfill

GFL Environmental Inc.; Oklahoma; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

PTO 15 days

Health insurance options

401(k) with match

Paid holidays

Employee assistance program

Job summary

GFL Environmental Inc. is seeking a friendly, detail-oriented individual to join our team as a scale operator at our landfill/transfer facility in Oklahoma.

You’ll weigh in trucks, provide prompt customer service, handle cash transactions, and manage basic data entry using a computer and scale system. We value bilingual English/Spanish abilities, a high school diploma or GED, and prior experience in office or retail settings.

Qualifications

• High school diploma or GED required.
• Experience in office or retail, including processing cash/credit transactions.
• Microsoft Office experience.
• Bilingual in English and Spanish required.

Responsibilities

• Weigh in all trucks that enter the landfill or transfer station.
• Provide prompt and courteous service to customers.
• Operate a register and handle cash/credit transactions; balance cash drawer.
• Inspect loads and query drivers as required.
• Enter load information and customer/truck information into computer and operate the scale system.
• Instruct drivers to tipping areas and manage charges.
• Maintain records and perform routine data entry.
• Answer calls and respond to customer questions about prices.
• Follow safety policies and perform other duties as assigned.

Skills

Customer service

Cash handling

Microsoft Office

Bilingual (English/Spanish)

Education

High school diploma or GED

Tools

POS register system

Truck scale computer

Job description

At GFL our goal is to invest in our people and provide opportunities to grow for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

• 15 days of paid time off.
• 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

Overview

GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities:

• Weigh in all trucks that enter the landfill or transfer station.
• Provide prompt and courteous service to customers.
• Ensure trucks are properly positioned on scales for accurate weights and test scales daily.
• Operates a register and handles cash and credit card transactions, balance cash drawer at the beginning and end of each shift.
• Inspect loads and query drivers as required.
• Enter load information and customer/truck information into computer and operate computerized truck scale to determine weight of load.
• Instruct drivers to the appropriate tipping area.
• Redirect loads based upon load contents; specifically, do not accept loads containing hazardous or unauthorized waste, or other materials not in compliance with regulations for tipping at the facility.
• Operate computer to process proper charges to be assigned for each load, and generate charge ticket on printer.
• May assign and collect tipping fees from established rate schedules for customers without scale house or transfer station charge privileges.
• Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records.
• File weight tickets for each load, record, and secure cash receipts, and maintain records of all incoming/outgoing loads that cross the scales.
• Answer incoming calls; respond to public's questions regarding prices.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Requirements:

• High school diploma or general education degree (GED) desired.
• Experience in office or a retail environment, including processing cash and credit transactions.
• Microsoft Office experience.
• Bilingual in English and Spanish required.

Knowledge, Skills, and Abilities:

• Customer service skills, effectively addressing and resolving escalated customer concerns with positive business impact.
• Ability to communicateeffectivelywith internal and external customers.
• Strong work ethic, demonstrating integrity, trust, andmaintain confidentiality.
• Ability to be a self-starter capable of working effectively in a team environmentor as an individual contributor.
• Excellent analytical, attention to detail, and problem-solving skills.
• Ability to read, write, and comprehend reports and associated documents.
• Ability to understandand follow oral and written instructions.
• Ability to prioritize workload and meet time sensitive deadlines.

Physical/Mental Demands:

• Must be able to stand, walk, bend, reach and lift in an office environment.
• Must be able to use hands and fingers, kneel, talk, hear, climb and balance.
• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to manually lift/move up to 10 pounds.
• Ability to push/move up to 20 pounds occasionally.

Working Conditions:

• Operate in an office environment within a landfill, transfer station, or recycling center.
• Exposure to outdoor elements, unpleasant odors, exposure to fumes, dust, or uneven ground.

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