Truck Driver Owner Operator - 6mo EXP Required - OTR - $220k per year - Decker

Decker; Provo (UT); Remote; USD 35,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401(k) / Roth

Remote work

Paid time off

Paid holidays

Parental leave

Travel assistance

YMCA membership reimbursements

Employee discounts

Vehicle mod program

FSA / DCA

Short-Term Disability

Long-Term Disability

Life Insurance

Pet Insurance

Job summary

Turn5 is seeking a Sales Tech I to guide automotive enthusiasts through the parts they need for dream builds, all from home. You’ll engage customers across calls, texts, chats, and emails, and direct them to the best aftermarket products while handling orders and inquiries.

The role offers remote work with weekend shifts and a starting pay of $17/hour plus a path to $20–$23/hour, plus performance bonuses and comprehensive benefits. Training completes prior to independent duties.

Qualifications

• High school diploma or equivalent.
• Automotive knowledge or ability to acquire it.
• Excellent sales ability and basic product knowledge.
• Reliable attendance and professional demeanor.
• Proficient with Word/Excel and internet skills.
• Reliable PC and good internet speed; dual monitors preferred.
• Ability to multitask and meet deadlines.
• Successful completion of Turn5 training.

Responsibilities

• Handle customer communications via calls, texts, emails, and online chats.
• Outbound contacts to follow up on leads and close sales.
• Process orders, returns, and inquiries accurately.
• Leverage product knowledge to upsell related enhancements.
• Build rapport to foster repeat business and service quality.

Skills

Sales ability

Product knowledge

Communication

Organization

Attend to deadlines

Keyboarding

Internet skills

Education

High school diploma

Tools

PC

Internet

Job description

Full-time

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!

Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!

• Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
• Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
• Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
• Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!

Who Is Turn5?

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.

Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user-generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

Position Summary

Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.

Qualifications

• Education: High school diploma or an equivalent combination of education and experience.
• Must have or have the ability to acquire automotive knowledge in all supported vehicles.
• Excellent sales ability and some product knowledge or ability to learn.
• Ability to maintain attendance as defined by company policy.
• Ability to maintain professionalism and use tact when dealing with difficult customers.
• Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
• Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
• Excellent organizational skills with the ability to handle multiple tasks simultaneously.
• Oral and written communication, interpersonal skills.
• Ability to prioritize workload and meet deadlines.
• Upon hire, successful completion of the Turn5 sales new hire training program.
• Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
• Health Insurance: Medical, dental, and vision coverage
• Financial: 401(k)/Roth plans with generous company match!
• Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
• Employee Discounts: All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
• Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
• Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance

Essential Duties and Responsibilities

• Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
• Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
• Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
• Uses excitement and product knowledge to sell automotive accessories.
• Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
• Builds rapport with customers to foster repeat business up to and including service-related issues.
• Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
• Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
• Utilizes all available programs to achieve bi-weekly sales goals & performance metrics phone, chats, texting tool, livechat tickets, quotes, etc.
• Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
• Notifies Sales leadership team of trends or problems encountered.
• Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
• Participates in special projects and performs other duties as assigned by management.

Essential Job Functions

• Visual and hearing capability.
• Ability to sit for long periods of time.
• Ability to maintain attendance as defined by company policy.
• Ability to work under pressure to meet strict deadlines.
• Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
• Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
• Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.