Truck Care Service Leader & Sales Growth

Love's Travel Stops; Monroe (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops in Monroe, MI seeks a Service Advisor to drive sales and lead customer service in Truck Care facilities. You will greet customers, estimate repair costs, promote services, document issues, and keep customers informed about vehicle status while supporting management in talent acquisition.

We offer benefits including tuition assistance, PTO, 401(k) match, medical/dental/vision after 30 days, and quarterly bonuses.

Qualifications

• Minimum 6 months in customer service or sales preferred.
• Must pass pre-employment drug screen and background check, DOT may apply.
• Ability to operate multiple computer systems and tools.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer Service

Salesmanship

Communication

Leadership

Teamwork

Multitasking

Tech Proficiency

Tools

CRM software

Job description

Love’s Travel Stops in Monroe, MI seeks a Service Advisor to drive sales and lead customer service in Truck Care facilities. You will greet customers, estimate repair costs, promote services, document issues, and keep customers informed about vehicle status while supporting management in talent acquisition.

We offer benefits including tuition assistance, PTO, 401(k) match, medical/dental/vision after 30 days, and quarterly bonuses.