Truck Care Service Advisor | Growth & Flexible Scheduling

Love's Travel Stops; Marengo Township (MI); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops in Michigan is seeking a Service Advisor to support customer service at our Truck Care facility. You will greet customers, assess vehicle service needs, prepare estimates, promote promotions, and guide customers through approvals and payments.

The role combines sales and leadership, with responsibilities for maintaining a safe, clean facility, collaborating with managers on talent acquisition, and delivering high-quality service to professional drivers and fleets.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Communication

Interpersonal skills

Customer service

Salesmanship

Teamwork

Organizational skills

Multitasking

Tech literacy

Physical ability

Tools

POS systems

Job description

Love’s Travel Stops in Michigan is seeking a Service Advisor to support customer service at our Truck Care facility. You will greet customers, assess vehicle service needs, prepare estimates, promote promotions, and guide customers through approvals and payments.

The role combines sales and leadership, with responsibilities for maintaining a safe, clean facility, collaborating with managers on talent acquisition, and delivering high-quality service to professional drivers and fleets.