Truck Care Cashier

Love's Travel Stops & Country Stores; Kansas City (MO); On-site; USD 26,000 - 34,000; Full time

Job summary

Love's Travel Stops & Country Stores is seeking Truck Care Cashiers to provide excellent customer service and assist with cash register operations. Responsibilities include inputting service orders, stocking merchandise, and performing light housekeeping. Candidates should have a High School Diploma or GED and preferably six months of retail experience.

Qualifications

• High School Diploma or GED preferred.
• Six months of retail and cash handling experience preferred.

Responsibilities

• Greet customers and assist them as needed.
• Operate cash register and maintain organized cash drawer.
• Perform housekeeping tasks around the location.

Skills

Good verbal communication

Time management

Organization

Strong work ethic

Education

High School Diploma or GED

Job description

BASIC PURPOSE

Truck Care Cashiers help run our business by providing excellent customer service while operating the cash registers, inputting and verifying service orders, stocking merchandise, and performing light housekeeping duties.

Truck Care Cashiers perform various daily customer service tasks, including operating the cash register, assisting customers, inputting work order information into the POS system, and verifying the accuracy of services performed. This role may also include basic housekeeping tasks around the location such as sweeping, mopping, cleaning restroom areas, and other assigned duties.

MAJOR RESPONSIBILITIES :

• Greet customers politely and assist them as needed.
• Serve as the first point of contact in the lobby and connect customers with service specialists to identify their needs.
• Accurately input work order information into the POS system and verify the services performed.
• Operate a cash register and maintain an organized cash drawer.
• Collect and close out pending invoices.
• Communicate effectively with fleet maintenance departments to obtain work authorizations and purchase orders.
• Answer phones promptly and address customer needs efficiently using proper phone etiquette.
• Interface with multiple electronic platforms to ensure clear communication.
• Stock and face merchandise in the customer area.
• Perform customer area and restroom maintenance, including cleaning toilets, sweeping/mopping floors, cleaning mirrors and doors, servicing trash cans, and wiping excess oil off counters, doors, and windows.
• Complete weekly and monthly projects as assigned.
• Maintain personal grooming and uniform standards.
• Ensure a safe facility by following safety practices to prevent accidents.
• Perform other tasks as assigned.

EDUCATION AND EXPERIENCE :

• High School Diploma or GED preferred.
• Six months of retail and cash handling experience preferred; trucking industry experience is also preferred.

SKILLS AND PHYSICAL DEMANDS :

• Hard Skills: Ability to learn and operate a cashier register; perform basic housekeeping tasks; navigate safely in the service bay.
• Soft Skills: Good verbal and written communication, time management, organization, a positive attitude, sense of urgency, and a strong work ethic.
• Physical Demands: Regular talking and hearing; standing and walking; occasional bending, kneeling, stooping, crouching, crawling, and climbing; occasional lifting up to 100 lbs; specific vision abilities including close, distance, color, peripheral, and depth perception, and focus adjustment.
• Work Environment: Exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, dirt, dust, grime, grease, oil, gas, cleaning solutions, and human waste. Noise levels can be loud.
• Travel Requirements: No travel expected.

Love’s has been fueling customers’ journeys since 1964. The company is a family-owned business headquartered in Oklahoma City, with over 40,000 team members across North America and Europe. Its core business includes travel stops and convenience stores with more than 630 locations in 42 states. Love’s is committed to providing value, giving back to communities, and maintaining an inclusive and diverse workplace.

The Love’s Family of Companies includes :

• Gemini Motor Transport, known for safety.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance network.
• Musket, a Houston-based commodities supplier and trader.
• Trillium, an alternative fuels company.
• TVC Pro-driver, a CDL protection subscription service.