Troubleman A

aep; Shreveport (LA); On-site; USD 69,000 - 99,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Job summary

American Electric Power (AEP) in Shreveport, LA, seeks a Troubleman A to service and troubleshoot electrical facilities, including complex circuit switching and fault repairs. Expect on-call and overtime as standard, with direct customer communication and coordination with field crews.

Qualifications include a high school diploma or GED and a valid Class A CDL, with a minimum of 2 years of lineman experience. This on-site role demands heavy physical work and safety-first practice.

Qualifications

• Requires High school diploma or GED.
• Minimum 2 years of lineman experience or equivalent.
• Valid Class A CDL required.

Responsibilities

• Coordinate and/or conduct complex circuit and substation switching and restoration of service resulting from trouble calls.
• Investigate trouble calls; patrol and inspect lines; locate, clear and repair faults on lines and equipment.
• Refuse line and transformer cutouts; repair and adjust street light control equipment; install and remove transformers, meters and services.
• Analyze and take corrective action with respect to trouble calls on all types of transmission and distribution circuits and equipment.
• Independently interface with emergency forces, such as fire and police departments, to accomplish safe trouble call restoration.
• Work with hot line equipment on energized circuits for emergency repairs or routine maintenance of facilities.
• Communicate effectively with customers and formulate a plan designed to serve their needs as well as the Company's in resolving trouble calls.
• Install, remove, operate and maintain residential, commercial and industrial facilities, both overhead and underground.
• Disconnect and connect meters; read in and read out meters.
• Operate line switches; operate switches and replace fuses in stations; request, make and accept line and station clearances.
• Demonstrate professional and collaborative interactions within the work environment, team members and customers.

Skills

CDL Class A

Education

High school diploma or GED

Job description

Job Summary

Perform all types of work involved to service and troubleshoot Company electrical facilities to maintain electric services to customers during regular and non-regular hours, as directed by supervisor. Provide first response to trouble calls; investigate correct and clear trouble, and provide assistance to construction and repair crews, as required.

Job Description

What You'll Do:

• Coordinate and/or conduct complex circuit and substation switching and restoration of service resulting from trouble calls.
• Investigate trouble calls; patrol and inspect lines; locate, clear and repair faults on lines and equipment.
• Refuse line and transformer cutouts; repair and adjust street light control equipment; install and remove transformers, meters and services.
• Analyze and take corrective action with respect to trouble calls on all types of transmission and distribution circuits and equipment. Use instruments such as voltmeters, ammeters, and maximeters and record readings.
• Independently interface with emergency forces, such as fire and police departments, to accomplish safe trouble call restoration.
• Work with hot line equipment on energized circuits for emergency repairs or routine maintenance of facilities.
• Communicate effectively with customers and formulate a plan designed to serve their needs as well as the Company's in resolving trouble calls. Inform customer if trouble is located in customer's wiring or equipment; investigate radio and TV interference.
• Install, remove, operate and maintain residential, commercial and industrial facilities, both overhead and underground.
• Disconnect and connect meters; read in and read out meters.
• Operate line switches; operate switches and replace fuses in stations; request, make and accept line and station clearances.
• Demonstrate professional and collaborative interactions within the work environment, team members and customers.

What We're Looking For:

• High school diploma or GED.
• Minimum of 2 years of work experience as Lineman A or the equivalent experience as determined by the Company.
• Valid Class A CDL is required.

OTHER REQUIREMENTS:

• Physical demand level is Heavy.
• A thorough working knowledge of electric industry Distribution and Transmission construction and operation standards, including compatible unit assembly codes and applications.
• Ability to interpret circuit maps and switching diagrams.
• A physical abilities assessment is also required for this position.

The essential and/or marginal job functions and the associated abilities/requirements/conditions outlined above describe the general nature and level of the work performed. They are not intended to, and in no way represent an exhaustive listing of all tasks involved in performing the job.

This role requires regular overtime and on-call response.

Travel, including out of town travel, may also be required.

Where You'll Work:

Shreveport, LA

What You'll Get For A Troubleman A:

$58.51

• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

Compensation Data

Compensation Grade: U072-R17

Compensation Range: $60.86 - $60.86

The Physical Demand Level for this job is: H - Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10-20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting,