Tropical Smoothie Cafe - Shift Leaders FL375

DYNE Hospitality Group; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Tropical Smoothie Café, operated by DYNE Hospitality Group, seeks a Team Member to support cafe operations with a focus on hospitality and brand standards. You’ll work closely with management and crew to deliver energetic service, maintain inventory, and uphold the company’s culture of integrity, accountability, and customer care.

Successful candidates will participate in ongoing training, enjoy flexible hours, and contribute to a team that prioritizes excellent service and healthy lifestyle

Qualifications

• Excellent verbal and written communication skills.
• Strong management and supervisory abilities.
• Good mathematical, analytical and problem-solving skills.
• Ability to read, understand and follow instructions.

Responsibilities

• Assist in inventory training when necessary.
• Drive brand values and standards through training and development.
• Assist with coaching, training, and development of management and crew.
• Assist with hiring and staffing needs with focus on under-staffed cafes.
• Provide support for new software rollouts and training.
• Ensure team member training programs are executed per DYNE standards.
• Interact with crew members, customers, and vendors using DYNE values.
• Deliver unparalleled hospitality to each customer.
• Know and perform all cafe positions as needed.
• Complete the Cafe Basics and Certified Trainer Program.
• Ensure each station operates to Tropical Smoothie Café standards.
• Trains and coaches crew members during shifts to uphold brand standards.
• Use MyInventory to manage labor and control inventory.

Skills

Communication skills

Supervisory skills

Analytical skills

Instruction following

Tools

Excel

Word

Job description

Work Week

Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We’re glad you’re here.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

Our culture is rooted in these four core values, visible in every café:

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties/ Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values
• Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Cafe Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafes standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the cafe.

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
• Must have strong mathematical, analytical and problem solving skills
• Must be able to read, understand and follow instructions

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe´ environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching and stretching.
• Lifting no greater than 50 pounds.