Trolley Trackman

Mid-South Transportation Management, Inc.; Memphis (TN); On-site; USD 30,000 - 39,000; Full time

Job summary

Mid-South Transportation Management, Inc. seeks a skilled Trolley Trackman/Track Maintainer to service MATA’s trolley track infrastructure. The role requires inspecting, repairing, and maintaining track, switches, and related components with emphasis on safety and efficiency.

The successful candidate will operate track maintenance tools and heavy equipment, coordinate with Power/Signal teams, and maintain records. A valid driver’s license and computer literacy are essential.

Qualifications

• High school diploma or GED required.
• 3 years' experience as a skilled trackman or track maintainer on a rail system, streetcar rail preferred; or 2 years' experience as a MATA Trolley Maintenance Technician; or any equivalent combination of experience and education.
• Must have a valid driver's license.
• Must be computer literate and able to work with Trapeze maintenance software (or equivalent software).

Responsibilities

• Inspects, cleans, and maintains track and special trackwork; checks, repairs, cleans, and adjusts track switches.
• Inspects and maintains track crossings and the interface between roadway and track.
• Removes and installs ties, rails, turnouts, and track fastenings.
• Replaces and tightens bolts; cleans and lubricates track, fastenings, and switches; cleans and maintains track drains.
• Assists in track surfacing, alignment, and gauging operations using track maintenance tools and equipment (tampers, jacks, gauges).

Skills

Track maintenance

Safety compliance

Electrical awareness

Trapeze software

Computer literacy

Valid driver’s license

Reading/writing instructions

Education

High school diploma or GED

Tools

Trapeze maintenance software

Power and hand tools

Job description

EFFECTIVE DATE: October 2026

FLSA: Non-Exempt

JOB TITLE: Trolley Trackman/Track Maintainer

DEPARTMENT: Trolley Maintenance

REPORTS TO: General Manager of Trolley

PAY RATE:

JOB FUNCTION:

Under minimal supervision, the Trolley Trackman/Track Maintainer performs skilled maintenance work relating to the inspection, repair, replacement, and upkeep of MATA's trolley track, trackwork, and related rail infrastructure. This is responsible work requiring skill, judgment, and experience in track maintenance tasks and the use of track maintenance tools and equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Inspects, cleans, and maintains track and special trackwork; checks, repairs, cleans, and adjusts track switches.
2. Inspects and maintains track crossings and the interface between roadway and track.
3. Removes and installs ties, rails, turnouts, and track fastenings.
4. Replaces and tightens bolts; cleans and lubricates track, fastenings, and switches; cleans and maintains track drains.
5. Assists in track surfacing, alignment, and gauging operations using track maintenance tools and equipment (tampers, jacks, gauges).
6. Operates mechanical equipment and power and hand tools (jackhammers, cutoff saws, grinders, plate compactors, etc.) in the repair and installation of track and trackwork components.
7. Excavates and prepares roadbed areas for track and trackwork installation or repair; pours concrete and places asphalt around track as needed.
8. Assists in re-railing operations and other track-related emergency situations.
9. Sets up work zones with proper safety measures, including flagging, pedestrian and vehicle safety, signage, and lockout/tagout of traction power (overhead catenary) as required.
10. Operates various high-rail and rail vehicles used in track maintenance.
11. Coordinates with Power/Signal personnel regarding traction power (overhead catenary) shutdowns needed to safely perform track work.
12. Maintains maintenance records and logs required by MATA Trolley rules and procedures.
13. Assists in spare parts inventory and control for track materials.
14. Loads and unloads materials, obtains necessary tools and equipment, and cleans up and removes debris from the work site.

OTHER DUTIES AND RESPONSIBILITIES:

1. Trains and assists less experienced track maintenance personnel as assigned.
2. Assists other Trolley Maintenance personnel as needed.
3. Within one year of being selected for the position, must complete MATA's required track standards training program.
4. Assumes additional responsibilities as required.

MINIMUM QUALIFICATIONS:

Education:

High school diploma or GED required.

Experience:

• Three (3) years' experience as a skilled trackman or track maintainer on a rail system, streetcar rail preferred; or
• Two (2) years' experience as a MATA Trolley Maintenance Technician; or
• Any equivalent combination of experience and education.

Other:

• Previous experience with electrical equipment and electricity is a plus.
• Able to handwrite clear communications, such as operational bulletins regarding switch out-of-service notices or major repairs scheduled with dates and times.
• Ensures a commitment to safety through consistent and professional behaviors in performance of job requirements, demonstrating that safety is a fundamental value guiding all aspects of the work.
• Must have a valid driver's license.
• Must be able to read and understand directions given on work cards and orders; write legibly to complete orders and receive parts and supplies.
• Must be computer literate and able to work with Trapeze maintenance software (or equivalent software), tablets, etc.
• Must be willing to work shift hours and days as assigned.
• Must be willing to comply with the company's Drug and Alcohol Policy.
• Must always comply with established safety protocols.
• Regular and consistent attendance is required.
• Work records of current employees will be reviewed for satisfactory job performance.

Environment:

• The job requires following standard operating safety and security procedures, remaining alert, and taking necessary precautions (e.g., wearing/using protective clothing and equipment) to avoid injuries that may result from walking on irregular ground, working around moving equipment, and working at heights.
• Extensive walking and standing, with some periods of sitting, are required during a normal workday.
• May need to bend, stoop, kneel, crawl, and crouch.
• Must be able to lift up to 50 pounds, including lifting parts and materials overhead.
• Must be able to withstand exposure to weather conditions, dust, engine fumes, and extreme noise levels.
• Should be able to climb on a ladder or other equipment up to heights as tall as the roof of buildings at MATA facilities. Hand-over-hand method of steering vehicles and gripping a steering wheel is required.
• Must be able to work in an office environment as well as outdoors in varying weather and environmental conditions, and in a rail or bus shop environment.
• Requires ability to hear telephone and radio communications and directions given, and to visually perform essential functions of the job.
• Should be able to view a computer screen for varying periods of time.
• Flexibility of fingers is required for reports and data entry.

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. MTM reserves the right to modify, add, or remove duties as necessary to meet business needs.

MTM is an Equal Opportunity Employer and promotes a drug-free workplace.