Triple P Project and Data Manager (Positive Parenting Program) - Biltmore Campus

Mountain Area Health Education Center; United States; On-site; USD 56,000 - 62,000; Full time

Job summary

Mountain Area Health Education Center in Asheville, NC seeks a Project Data Manager to oversee data collection, evaluation, and program support for the Triple P initiative across multiple counties. Responsibilities include coordinating data dashboards, registration tracking, and reporting to inform regional and state initiatives.

The role requires a Bachelor’s in public or human services and at least 1 year of progressive responsibility in program implementation and evaluation, with strong MS

Qualifications

• Bachelor’s degree in public or human services (public health, health education, social work, social and behavioral sciences).
• Minimum 1 year of progressive responsibility in program implementation and evaluation.
• Experience in community health and working with community partners, parents, and youth.

Responsibilities

• Data collection and evaluation – collect, analyze and disseminate program activity data.
• Develop and monitor comprehensive statistical and narrative program reports and evaluations.
• Develop and manage data base and web-based registration tracking for Triple P trainings and programs.
• Interact with evaluation and quality improvement team to support data collection and dissemination.
• Provide ongoing implementation support and coaching to Triple P practitioners regarding evaluation requirements.

Skills

Data collection and evaluation

Program management

Effective communication

Planning and organizing

Analysis and problem solving

Public speaking

Collaboration with partners

Education

Bachelor’s degree in public or human services

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Visio

Job description

PRIMARY ACCOUNTABILITY

The overall purpose of the Positive Parenting Program (Triple P) is to provide implementation and technical support to providers to ensure the successful development and delivery of Triple P within mental health agencies, non-profit family services, courts system, and private and public health systems. The Triple P Project and Data Manager will oversee program evaluation and assist with the implementation of the Triple P initiative and supporting activities in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell and Burke Counties. The Triple P Project and Data Manager will develop and coordinate evaluation logistics of all five levels of the Triple P-Positive Parenting Program by maintaining community buy-in for the project and leading the development of tools and resources to support the submission and collection of program data to further regional and state initiatives. The Triple P Project and Data Manager leads Triple P activities in assigned counties and assists in the overall implementation of the Triple P program within the region.

SPECIFIC RESPONSIBILITIES

• Data Collection and Evaluation – Work with NC Department of Public Health and MAHEC Program Manager to collect, analyze and disseminate program activity data
• Develop and monitor comprehensive statistical and narrative program reports and evaluations
• Develop and manage data base and web based/electronic registration tracking for Triple P trainings and programs
• Interact with evaluation and quality improvement team to support data collection and dissemination
• Evaluate and interpret data to inform ongoing work of Triple P in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
• Responsible for the development, design, and implementation of outcome evaluations at the local and state levels
• Perform data collection and data entry duties, including communication with practitioners regarding evaluation requirements
• Provide ongoing implementation support and coaching to Triple P practitioners as it pertains to evaluation requirements to ensure the maintenance of local Triple P services to families and continued evaluation efforts
• Develop and manage web based provider resources to assist with program implementation and data collection
• Create and maintain data dashboards for community coalitions and agencies
• Create reporting tools to use with practitioners and agencies
• Project Management – Assist with overall implementation of policies, practices and procedures across agencies in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
• Demonstrate and support a professional practice model that allows Triple P Providers and agencies to work in collaboration with interdisciplinary partners to achieve high quality outcomes
• Assist with planning and coordinating logistics for trainings, quarterly leadership meetings, and community coalition meetings
• Ensure the development of clear project objectives and measurement to guide evaluation of success and ongoing learning
• Develop a timeline for project completion and ensures assignment of tasks and communication of deadlines
• Assist with submitting the monthly Coordinator Activity Reports
• Assist with developing and maintaining an Implementation Plan to be submitted annually to the funder
• Maintain records of the project activities and lessons learned
• Responsible for the resolution of issues pertinent to daily Triple P activities
• Participate in interviews and make hiring recommendations for Triple P Positions
• As skill, knowledge, and capacity allows, participate in program evaluation and publication of departmental and client projects
• Participate in the North Carolina Triple P State Learning Collaborative to share best practices
• Implementation Support – Provide ongoing implementation support to ensure fidelity of the Triple P model at the partner agency level and implementation coaching at the individual practitioner level
• Monitor quality of care, identify areas for quality improvement and confer with the agency supervisors and directors for solutions issues
• Serve as a community contact/liaison, establish pertinent community partners, and maintain appropriate contact for program success throughout the 17 county region
• Work with Frank Porter Graham and external supports to ensure and develop best practices in implementation with agencies
• Participate in Triple P Practitioner Selection team
• Collaborate with Triple P America and state Data Evaluators and Coordinators to ensure best practices for implementation
• Participate in the North Carolina Triple P State Learning Collaborative quarterly
• Collaborate with internal team on overall communications strategies
• Resource Development Plan, develop, and implement strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposal
• Work with state stake holders to ensure ongoing funding of project

SUPERVISORY RESPONSIBILITIES

• Provides daily guidance, supervision and direction on data and evaluation within agencies with Triple P Trained practitioners.

EDUCATION and/or EXPERIENCE

• Minimum Qualifications: A Bachelor’s degree in public or human services (public health, health education, social work, social and behavioral sciences).
• Must possess 1 year of progressive responsibility in program implementation and evaluation.
• Experience in community health and working with community partners, parents, and youth.

CERTIFICATES, LICENSES, REGISTRATIONS

WORK SCHEDULE AND TRAVEL – Local/regional travel may be required. This position is categorized as a designated driver position and requires use of a MAHEC-owned or other vehicle to conduct MAHEC business on a regularly scheduled basis weekly. Flexible scheduling to allow for overnight travel and evening hours as required to accommodate the needs of project participants.

TECHNICAL AND COMPUTER SKILLS

• Technical required skills include use of printers, copiers, fax machines, and computers.
• Strong proficiency in Microsoft Programs, including Word, Excel, Outlook, Power Point and Visio.
• Ability to perform internet searches and use web based applications required.
• Superior skills in summarizing complex information for diverse audiences.

COMPENTENCIES

Effective Communication

• Seeks to understand others’ point of view.
• Fosters open communication/ dialogue and does not intimidate.
• Communicates clearly and convincingly keeping the audience engaged, tailoring message to audience.
• Speaks and writes clearly and concisely.
• Encourages others to express their views, even unpopular ones.
• Keeps people up to date with information.
• Superior ability to communicate effectively in writing and verbally.
• Comfort with public speaking and presenting diverse subject matter.
• Effective at establishing trust and rapport with a wide variety of health care staff and professionals, from administrative support and receptionists to senior physician leaders.

Resilience and Adaptability

• Deals effectively with pressure while maintaining focus and remaining optimistic under adversity.
• Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties.
• Easily adapt to changes in both individual project(s) and the health care environment.

Diversity, Inclusion + Equity

• Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders.
• Ensures equity mindset to carry out mission in culturally relevant ways.

Planning and Organizing

• Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities.
• Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines.
• Identifies goals, develops plans, estimates time frames and monitors progress.
• Works swiftly toward implementation.

Analysis and Problem Solving

• Solves difficult problems through careful and systematic evaluation of information, possible alternatives and consequences.
• Effectively and efficiently integrates information from diverse sources and evaluates the information against possible courses of action.
• Makes timely decisions, even when data is limited or solutions produce unpleasant consequences.

PROFESSIONAL DEVELOPMENT

Participate in ongoing professional development and training, to increase knowledge of effective project management, basic quality improvement models (e.g. LEAN, DMAIC, IHI Model for Improvement), evidence and outcome based population health models of care, data analysis and meeting/team facilitation.

PHYSICAL DEMANDS

Sometimes stands; occasionally walks; and frequently sits, uses hands to handle, reaches with hands and arms, talks, and listens. Occasionally lifts up to 10 pounds.

WORK ENVIRONMENT

Moderate noise level typical of a business office with computers, printers, and light foot traffic. Must have ability to adjust schedule to work occasional early morning, evening, or weekend hours.

REPORTS TO

Reports to Triple P Program Manager. May provide functional supervision.

SCHEDULE

Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

COMPENSATION

$27.88/hr + MAHEC Full-Time Total Rewards Package. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC does not provide employment-based US visa sponsorship, now or in the future. All new employees must provide valid, original I-9 documents on their first day of work. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803.

EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer.

Thank you for your interest in employment with Mountain Area Health Education Center in Asheville, NC, where we are committed to improving health in western North Carolina through innovative health professions education and compassionate healthcare. MAHEC was established in 1974 to improve training and retention of healthcare professionals across our region. We are dedicated to excellence in clinical care, health professions education, and innovative practices that can be replicated nationally. The largest of the nine state AHEC's, MAHEC serves NC's 16 westernmost counties to address national and state concerns with the supply, retention, and quality of health professionals especially in rural areas.