Trip Assistant

Remotetravelcareers; Atlanta (GA); Teletrabalho; USD 35 000 - 50 000; Tempo integral

Resumo da oferta

A leading remote travel service provider is seeking a remote Trip Assistant to help clients plan and manage their travel effectively. This role involves assisting customers with booking flights, hotels, and transportation, providing friendly support through various communication channels, and ensuring accuracy when updating reservations. Ideal candidates will have strong communication skills and a friendly demeanor, with customer service experience being a plus. This is a flexible position available as either full-time or part-time.

Qualificações

• Experience in customer service or hospitality is a plus, but not required.

Responsabilidades

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Conhecimentos

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Descrição da oferta de emprego

We are seeking a remote Trip Assistant to support clients with planning and managing their travel. From booking reservations to answering questions, you will help ensure smooth and stress-free travel—all remotely.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time