Trip Assistant

Remotetravelcareers; Boulder (CO); Remote; USD 32,000 - 52,000; Full time

Job summary

A remote travel assistance company is seeking a remote Trip Assistant to help clients plan and manage their travels. Responsibilities include booking flights and hotels, providing friendly support via phone, email, or chat, and ensuring accurate reservations. The ideal candidate should possess strong communication and customer service skills, be organized, and detail-oriented. Previous customer service experience is a plus. This position offers remote work on a full-time or part-time basis.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Organizational skills

Detail-oriented

Hospitality experience (nice to have)

Tools

Online booking systems

Job description

We are seeking a remote Trip Assistant to support clients with planning and managing their travel. From booking reservations to answering questions, you will help ensure smooth and stress-free travel—all remotely.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time