TRIO Success Coach

PeopleAdmin, Inc.; Davenport (IA); On-site; USD 44,000 - 53,000; Full time

Job summary

Eastern Iowa Community Colleges is seeking a TRIO Student Support Services adviser to provide comprehensive academic and personal guidance to a diverse student population.

Under the TRIO Program Director, you will foster equity, help students achieve enrollment, GPA, retention, and transfer goals, and coordinate advising with campus and community partners.

Qualifications

• Bachelor’s degree required.
• Ability to work effectively with a diverse student population including first-generation and low-income students.
• Strong social-emotional intelligence and ability to build rapport with students.
• Experience in academic advising, transfer/articulation, counseling, social work, and/or career exploration preferred.
• Computer literacy for program documentation and federal reporting.

Responsibilities

• Provide holistic academic, transfer, and career advising to TRIO participants, addressing academic progress and personal development.
• Build strong, supportive relationships with students using culturally responsive and student-centered advising practices.
• Use effective problem-solving strategies to assist students in navigating academic, personal, and institutional challenges.
• Deliver one-on-one coaching in study skills, test preparation, time management, goal setting, and college knowledge.
• Plan and facilitate workshops and presentations on financial literacy, transfer planning, career exploration, writing skills, and technical literacy.
• Assist students in exploring careers and academic majors using approved career assessment tools and resources.
• Monitor, track, and report student progress toward retention, graduation, and transfer outcomes; implement targeted interventions as needed.

Skills

Bachelor's degree

Advising experience

Diversity engagement

Social-emotional intelligence

Problem solving

Computer literacy

Education

Bachelor’s degree

Job description

Welcome to Eastern Iowa Community Colleges. We are so glad you are here.

Under the direction of the TRIO Program Director, provides comprehensive academic and personal support services to TRIO Student Support Services participants. Emphasizes social-emotional intelligence, problem-solving, and attention to detail in supporting a diverse student population, including first-generation, low-income, and students with disabilities. Assists the TRIO program in meeting federally mandated performance objectives related to enrollment, GPA , retention, graduation, and transfer.

Required Qualifications

Bachelor’s degree required. Demonstrated ability to work effectively with a diverse student population, including first-generation, low-income, and students with disabilities. Strong social-emotional intelligence and the ability to build rapport with students are required. Proven problem-solving abilities and attention to detail required. Experience in academic advising, transfer/articulation, counseling, social work, and/or career exploration preferred. Computer literacy skills are required for program documentation and federal reporting. A strong commitment to equity, student success, and the mission of a comprehensive community college is required.

Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.

Salary $44,100.00/YR - $52,800.00/YR

Typical Duties and Responsibilities

• 1. Provide holistic academic, transfer, and career advising to TRIO participants, addressing academic progress and personal development.
• 2. Build strong, supportive relationships with students using culturally responsive and student-centered advising practices.
• 3. Use effective problem-solving strategies to assist students in navigating academic, personal, and institutional challenges.
• 4. Deliver one-on-one coaching in study skills, test preparation, time management, goal setting, and college knowledge.
• 5. Plan and facilitate workshops and presentations on financial literacy, transfer planning, career exploration, writing skills, and technical literacy.
• 6. Assist students in exploring careers and academic majors using approved career assessment tools and resources.
• 7. Connect students with campus and community resources to support academic success, persistence, and well-being.
• 8. Monitor, track, and report student progress toward retention, graduation, and transfer outcomes; implement targeted interventions as needed.
• 9. Maintain accurate and timely records in compliance with federal TRIO regulations and U.S. Department of Education requirements.
• 10. Assist with planning, coordinating, and chaperoning college transfer visits, cultural enrichment activities, and engagement events.
• 11. Collaborate with faculty, staff, and community partners to strengthen student support networks.
• 12. Participate in TRIO program planning, implementation, assessment, and continuous improvement activities.
• 13. Attend at least one U.S. Department of Education-approved TRIO Priority Training annually.
• 14. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers.
• 15. Other duties as assigned.

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.). If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, [e-mail] or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone]. FAX : [phone]; TDD : 800-877-8339 or Email: OCR [e-mail]

Supplemental Questions

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