TRIO Success Coach: Holistic Student Support & Advising

Greater Quad Cities Hispanic Chamber of Commerce; Davenport (IA); Hybrid; USD 44,000 - 53,000; Full time

Job summary

Eastern Iowa Community College District is seeking a TRIO Success Coach to provide holistic academic and personal support to TRIO Student Support Services participants at Scott Community College. Under the direction of the TRIO Program Director, you will help improve enrollment, GPA, retention, graduation, and transfer through advising, coaching, and targeted interventions.

Ideal candidates hold a Bachelor's degree and demonstrate strong social-emotional intelligence, the ability to build

Qualifications

• Bachelor's degree required.
• Ability to work effectively with a diverse student population.
• Strong social-emotional intelligence and the ability to build rapport with students.
• Proven problem-solving abilities and attention to detail.
• Experience in academic advising, transfer planning, counseling, social work, and/or career exploration preferred.
• Computer literacy for program documentation and federal reporting.
• Commitment to equity, student success, and the mission of a community college.

Responsibilities

• Provide holistic academic, transfer, and career advising to TRIO participants.
• Build strong, supportive relationships with students using culturally responsive practices.
• Apply problem-solving strategies to assist students with academic and personal challenges.
• Deliver one-on-one coaching in study skills, time management, and college knowledge.
• Plan and facilitate workshops on financial literacy, transfer planning, and career exploration.
• Assist students in exploring careers and majors using approved tools.
• Connect students with campus and community resources to support success and well-being.
• Monitor and report student progress toward retention and graduation outcomes.
• Maintain accurate records in compliance with TRIO regulations and reporting.
• Assist with planning transfer visits and engagement events.
• Collaborate with faculty and partners to strengthen support networks.
• Participate in TRIO program planning and evaluation.

Skills

Social-emotional intelligence

Rapport building

Problem-solving

Attention to detail

Academic advising experience

Transfer counseling

Career exploration

Education

Bachelor's degree

Tools

Office software

Job description

TRIO Success Coach


Job Category: S7
Job Type: Administrative/Professional Staff
Supervisor's Title: Director of TRIO
Location: Scott Community College (10)

Salary
$44,100.00/YR - $52,800.00/YR

Job Description
Under the direction of the TRIO Program Director, provides comprehensive academic and personal support services to TRIO Student Support Services participants. Emphasizes social-emotional intelligence, problem-solving, and attention to detail in supporting a diverse student population, including first-generation, low-income, and students with disabilities. Assists the TRIO program in meeting federally mandated performance objectives related to enrollment, GPA, retention, graduation, and transfer.

Required Qualifications
Bachelor's degree required. Demonstrated ability to work effectively with a diverse student population, including first-generation, low-income, and students with disabilities. Strong social-emotional intelligence and the ability to build rapport with students are required. Proven problem-solving abilities and attention to detail required. Experience in academic advising, transfer/articulation, counseling, social work, and/or career exploration preferred. Computer literacy skills are required for program documentation and federal reporting. A strong commitment to equity, student success, and the mission of a comprehensive community college is required.

Preferred Qualifications


Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.

Typical Duties and Responsibilities
1. Provide holistic academic, transfer, and career advising to TRIO participants, addressing academic progress and personal development.

2. Build strong, supportive relationships with students using culturally responsive and student-centered advising practices.

3. Use effective problem-solving strategies to assist students in navigating academic, personal, and institutional challenges.

4. Deliver one-on-one coaching in study skills, test preparation, time management, goal setting, and college knowledge.

5. Plan and facilitate workshops and presentations on financial literacy, transfer planning, career exploration, writing skills, and technical literacy.

6. Assist students in exploring careers and academic majors using approved career assessment tools and resources.

7. Connect students with campus and community resources to support academic success, persistence, and well-being.

8. Monitor, track, and report student progress toward retention, graduation, and transfer outcomes; implement targeted interventions as needed.

9. Maintain accurate and timely records in compliance with federal TRIO regulations and U.S. Department of Education requirements.

10. Assist with planning, coordinating, and chaperoning college transfer visits, cultural enrichment activities, and engagement events.

11. Collaborate with faculty, staff, and community partners to strengthen student support networks.

12. Participate in TRIO program planning, implementation, assessment, and continuous improvement activities.

13. Attend at least one U.S. Department of Education-approved TRIO Priority Training annually.

14. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers.

15. Other duties as assigned.



EICC Non-Discrimination Statement
It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC's Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, mailto:[e-mail] or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone]. FAX: [phone]; TDD: 800-877-8339 or Email: mailto:[e-mail]

Posting Number: S241P
Number of Vacancies: 1
Close Date:
Open Until Filled:
Special Instructions Summary:

To apply, visit https://apptrkr.com/9879087

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