TRIO Program Coordinator

CP16 Plymouth State University; Plymouth (NH); On-site; USD 47,920 - 85,410; Full time

Job summary

Plymouth State University is seeking a Program Coordinator for TRIO Student Support Services to develop and coordinate educational activities, mentor programs, and cultural experiences for eligible students.

The role involves teaching the Tackling Wicked Problem class, planning weekly sessions, and delivering comprehensive counseling and financial aid assistance. Strong communication, data analysis, and Workday experience are valued.

Qualifications

• Master’s degree (preferably in education or human services) and two years’ counseling experience, or a bachelor’s degree with four years related work.
• Experience with post-secondary students who are low-income, first-generation, or with disabilities is preferred.
• Experience with program planning, student engagement, and retention is required.
• Availability for some nights and weekends.
• Strong computer skills (MS Office) and administrative/data-entry abilities.
• Strong written and verbal communication skills; TRIO program experience is a plus.
• Teaching experience in higher education and Workday experience are advantageous.

Responsibilities

• Develop and coordinate TRIO Student Support Services activities and long-range educational plans.
• Plan, teach, and facilitate Tackling Wicked Problem class and weekly sessions.
• Coordinate and lead cultural trips and experiences.
• Plan and evaluate mentor training; maintain CRLA certification requirements.
• Create assessment tools and analyze data to improve program effectiveness.
• Provide personal, social, career, and academic counseling including financial literacy and aid applications.
• Collaborate with PASS Office staff and understand other PASS functions.
• Attend orientation sessions and student days, acting as a liaison with students, staff, and the community.
• Enter program data into database systems for grant reporting.

Skills

Counseling

Program planning

Student engagement

Retention strategies

Teaching in higher education

Communication skills

Data entry

Education

Master's degree in education or human services

Bachelor's degree + 4 years related experience

Tools

Workday

MS Office

Database systems

Job description

Job Duties

• Develop and coordinate program activities and long‑range educational plans for TRIO Student Support Services, including TRIO Connection Days and the TRIO Scholars Mentoring Program.
• Plan, teach, and facilitate the Tackling Wicked Problem class and weekly educational sessions.
• Coordinate and lead cultural trips and experiences.
• Plan, implement, and evaluate mentor training; maintain College Reading & Learning Association (CRLA); and track mentor certification requirements.
• Create assessment tools and collect and analyze data to evaluate and improve program effectiveness.
• Provide individualized personal, social, career, and academic counseling, including financial literacy; assistance in completing financial aid applications; assist students in applying for graduate school enrollment.
• Collaborate with and support the PASS Office staff; maintain familiarity with other functions of PASS.
• Attend university orientation sessions, accepted student days, and provide direct liaison with students, educational personnel, and the community regarding department services & support.
• Enter program and participation data into database systems for grant‑related collection and reporting.

Requirements

• Master’s degree, preferably in education or human services, and two years’ experience in counseling and/or related work in planning, organizing, and evaluating educational programs, or a bachelor’s degree and four years of related experience.
• Experience working with post‑secondary students who are low‑income, first‑generation, and/or students with disabilities.
• Experience with program planning, student engagement, and retention.
• Availability for some nights and weekends.
• Strong computer skills (MS Office).
• Administrative ability (data entry, etc.).
• Strong human relations and communications skills.
• Experience working with TRIO programs.
• Teaching experience in higher education.
• Workday experience.
• Excellent writing skills.

Compensation & Benefits

Pay range: $47,920.00 – $85,410.00.

Location: Plymouth State University.

Applicant Instructions

Applicants should submit a resume/CV, cover letter, and three professional references.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.