TRIO-EOC Administrative Coordinator – Grant-Funded

Colorado Community College System (CCCS); Denver (CO); Hybrid; USD 55,000 - 60,000; Full time

Job summary

The Community College of Denver (CCD) seeks a grant-funded TRIO-EOC Administrative Coordinator to organize operations, supervise student staff, and coordinate front-office and data workflows at the Auraria Campus in Denver.

Under the EOC Director, you will manage budgets, assist with reporting, ensure FERPA compliance, and collaborate with campus departments to support program goals and participant services.

Qualifications

• Bachelor’s degree is required.
• Experience in corporate or professional education settings preferred.
• Proficiency with MS Office (Access, Outlook, Word, Excel).
• Ability to manage data, schedules, and customer service in a busy program.

Responsibilities

• Manage front-office operations and ensure professional customer service.
• Supervise and schedule student employees and work-study participants.
• Maintain participant records in FERPA-compliant systems and support data quality.
• Coordinate calendars, intake, and documentation processes for EOC operations.
• Develop reports and dashboards to support APR and program decisions.

Skills

Customer service

Communication

Multitasking

Education

Bachelor’s degree

Tools

MS Office

Access

Outlook

Word

Excel

Job description

Title: TRIO-EOC Administrative Coordinator – Grant-Funded

Position Type: Professional Tech Full time

College: Community College of Denver

Division: Student Affairs

Department: CCD TRIO EOC

Campus: Auraria Campus

Location: Denver

Salary Range: $55,000.00 - $60,000.00

Applications received by October 12, 2026, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until filled.

Who We Are

The Community College of Denver (CCD) seeks candidates who demonstrate a strong commitment to fostering an inclusive learning and work environment and who can effectively work with students, families, faculty, instructors, and staff from diverse backgrounds. As a Hispanic-Serving Institution, CCD is dedicated to expanding access and opportunity for nontraditional students, supporting workforce development, and strengthening community partnerships that promote educational attainment and career success. Serving a diverse student population, CCD values individuals who contribute to its mission of advancing social, civic, and economic vitality.

Job Summary

This position is fully grant-funded and contingent upon continued funding. The Educational Opportunity Center (EOC) is a federally funded TRIO program serving eligible adults, with an emphasis on low-income and first-generation participants, across the five-county Denver metropolitan service area. The program helps participants access secondary credential completion, postsecondary education, career training, and workforce-aligned pathways.
The Administrative Coordinator organizes and coordinates the people, processes, systems, financial activities, records, and administrative resources that support EOC operations. Working under the direction of the EOC Director, the position supervises student employees; coordinates front-office coverage, participant intake, scheduling, and documentation processes; maintains program databases and reporting workflows; supports preparation of the Annual Performance Report and other required reports; monitors budget and procurement activities; and collaborates with institutional departments to resolve operational needs. The Administrative Coordinator exercises independent judgment in prioritizing responsibilities, addressing routine administrative and data-quality issues, improving workflows, and elevating significant fiscal, compliance, personnel, or programmatic concerns to EOC leadership.

Duties & Responsibilities

Supervision, Communication, and Administrative Operations

• Manage front-office operations to ensure professional, compliant, and high-quality customer service.
• Supervise, onboard, train, and schedule student employees (including work-study) supporting customer service and data operations.
• Provide ongoing supervision, performance feedback, and time-entry oversight for student and hourly employees.
• Coordinate participant appointments, calendars, phone coverage, and general office logistics.
• Communicate effectively with institutional partners, including Human Resources, Fiscal Services, and Financial Aid.
• Support participant recruitment activities in alignment with TRIO eligibility guidelines.
• Maintain confidential physical and electronic participant records in compliance with FERPA and program standards.
• Support EOC Educational Access Specialists with scheduling, data processes, and compliance requirements
• Assist with marketing and outreach materials in collaboration with CCD Creative Services and external vendors.

Data and Systems Management

• Maintain and manage EOC databases and reporting systems in compliance with U.S. Department of Education requirements.
• Lead data collection, validation, analysis, and reporting efforts for the TRIO–EOC Annual Performance Report (APR).
• Develop and run queries, dashboards, and reports to support program decision-making.
• Oversee EOC systems such as Student Access, Formstack, and Talkroute.
• Document and improve data workflows; provide training to professional and student staff.
• Maintain current knowledge of TRIO regulations, financial aid requirements, and Banner system guidelines.
• Ensure accurate documentation of participant services, outcomes, and interactions.
• Conduct qualitative and quantitative data analysis and prepare tables and summary reports as requested.

Budget Support, Maintenance, and Analysis

• Reconcile and monitor the EOC budget monthly to ensure compliance with federal, state, and institutional guidelines.
• Prepare regular budget reports for program leadership.
• Manage procurement activities, including purchase requisitions, vendor quotes, and contract coordination.
• Oversee office supply purchasing, conference registrations, and equipment needs.
• Coordinate travel arrangements and reimbursements for professional development activities.
• Monitor and track financial allocations for hourly and student employees.
• Maintain working knowledge of applicable fiscal policies and grant requirements.

Other Duties

Perform other duties as assigned by the EOC Director.

Competencies/KSAs

• Demonstrated ability to create and organize client records, create and manage databases and multi-task (i.e. answer phones, handle front office walk-ins, and data entry).
• Demonstrated ability working effectively with diverse populations served by EOC. Competent problem solving skills, effective communication and writing skills; and the ability to work under deadlines and periods of high stress are essential.
• Ability to maintain confidentiality in matters pertaining to the EOC program, its clients, and the institution.

Minimum Qualifications

Education

Bachelor’s degree required.

Experience

• Experience working in corporate or professional education setting; data management experience; proficiency in MS Office, including Access, Outlook, Word, and Excel.
• Application of basic and intermediate Excel formulas to help evaluate, compile and manipulate large data sets.
• Ability to work in a collaborative environment and interact effectively with different departmental constituencies.
• Ability to learn and apply computer technology to enhance productivity in the workplace
• Demonstrated success in delivering excellent customer service skills by applying appropriate problem solving techniques.
• Experience in delivering training to either staff, colleagues or other stakeholders in office procedures, program guidelines and/or customer service.
• Success at prioritizing multiple projects (or demands) while maintaining flexibility with unanticipated issues, demands or program needs.

Other Considerations

A team-oriented individual who is organized, prompt, consistent, and dependable.
Be able to adhere to program office hours of 8:00am to 5:00pm.
Willingness to work flexible hours on weekends and evenings when grant deadlines need to be met.
This position is grant funded by the Department of Education and is contingent upon availability of funds