TRIO Assistant Academic Coach

Cleveland State University; Cleveland (OH); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

Professional development opportunities

Job summary

A prominent educational institution is seeking an individual to enhance student learning and support services at its Cleveland, Ohio campus. The candidate must hold a Bachelor's degree, complemented by experience in advising, mentoring, or similar student services. Key responsibilities include managing a diverse student caseload and coordinating recruitment and engagement efforts to facilitate student success. Strong communication skills and proficiency in Microsoft Office are essential. Join us in shaping the educational journey of our students.

Qualifications

• Bachelor’s degree from an accredited university or college.
• Experience in advising or student services in an educational setting.

Responsibilities

• Maintain a student caseload encouraging achievement of goals.
• Assist in developing and coordinating recruiting and outreach programming.

Skills

Creatively motivate students

Increase retention and graduation rates

Public speaking skills

Problem-solving and analysis

Detail-oriented and organizational skills

Education

Bachelor’s degree

Master’s degree in a relevant field

Tools

Microsoft Office Suite

Integrated software systems

Job description

Cleveland State University Engaged Learning

Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited university or college.
• Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.

Preferred Qualifications

• Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
• Experience working with various student populations and recruitment efforts.
• Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)

• Ability to creatively motivate, empower, and recognize students.
• Ability to increase retention and graduation rates.
• Working knowledge of student development, education policies, and trends.
• Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
• Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
• Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
• Skilled in problem-solving, analysis, follow-through, influence, and persuasion
• Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
• Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
• Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
• Ability to work evenings and weekends, as required.

Special Instructions to Applicants

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Work Hours

Typically, Monday – Friday, 8:00 AM – 5:00 PM.

Supplemental Questions

• * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • CSU Website
  • Other
• If you selected “Public Job Posting” or “Other” please provide source.

  (Open Ended Question)

• * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at [phone] if you need accommodation.
  • Yes
  • No
• * Are you able to perform the essential functions of this position with or without reasonable accommodation?
  • Yes
  • No
• * Do you have a Bachelor's degree?
  • Yes
  • No
  • No Response
• * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
  • Yes
  • No

Requisition Number

PT0703779S

Position Expiration

09/10/2026

Application Deadline

Open Until Filled