Coordinator, Clinical Experience

Cleveland State University; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Cleveland State University is seeking a coordinator to lead the operational coordination of undergraduate nursing clinical placements across traditional, evening/weekend, and accelerated BSN programs. You will manage complex placement processes, serve as a key liaison with regional healthcare partners, and oversee scheduling, compliance, and placement requests.

The role requires strong organizational, project management, communication, and technology skills with the ability to balance multiple

Qualifications

• Bachelor’s degree in nursing, healthcare administration, business operations, public administration, education, or related field.
• Experience in business operations, project management, academic administration, healthcare operations, or program coordination.
• Experience managing complex, multi-stakeholder projects with fixed deadlines and high accountability.
• Experience with databases, scheduling or placement systems, and Microsoft Excel (intermediate to advanced).
• Valid driver’s license and ability to establish driver eligibility under CSU policy.

Responsibilities

• Leads the operational coordination of undergraduate nursing clinical placements across the traditional, evening/weekend, and accelerated BSN programs.
• Manages complex clinical placement processes in a fast-paced, high-volume environment.
• Serves as liaison between the School of Nursing and regional healthcare partners.
• Oversees clinical scheduling operations, support compliance, and placement requests.
• Maintains collaborative partnerships with healthcare organizations to ensure high-quality clinical learning experiences.
• Analyzes operational needs and proactively resolve issues impacting students, faculty, and clinical partners.
• Performs other functionally related duties as assigned.

Skills

Project management

Operations coordination

Data management

Microsoft Excel

Scheduling systems

Communication

Customer service

Problem solving

Team collaboration

Education

Bachelor’s degree in nursing

Bachelor’s degree in healthcare administration

Job description

Cleveland State University
Engaged Learning

Leads the operational coordination of undergraduate nursing clinical placements across the traditional, evening/weekend, and accelerated Bachelor of Science in Nursing ( BSN ) programs. Responsible for managing complex clinical placement processes in a fast-paced, high-volume environment and serves as a key liaison between the School of Nursing ( SON ) and regional healthcare partners. Oversees clinical scheduling operations, support compliance, and placement requests, and maintains collaborative partnerships with healthcare organizations to ensure high-quality clinical learning experiences. Requires strong organizational, project management, communication, and technology skills, as well as the ability to manage competing priorities, analyze operational needs, and proactively resolve issues impacting students, faculty, and clinical partners. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferably in nursing, healthcare administration, business operations, public administration, education, or related field from an accredited institution.
• Experience in business operations, project management, academic administration, healthcare operations, or program coordination.
• Experience managing complex, multi-stakeholder projects with fixed deadlines and high accountability.
• Experience with databases, scheduling or placement systems, and Microsoft Excel (intermediate to advanced).
• Valid driver’s license and ability to establish driver eligibility under the CSU’s Driving and Motor Vehicle Policy.

Preferred Qualifications

• Master’s degree in nursing, nursing education, healthcare administration, or a related field.
• Eligibility for or possession of an active, unrestricted Ohio nursing license.
• Experience coordinating clinical placements, internships, practica, or field experiences in higher education or healthcare settings.
• Experience working with large undergraduate or professional programs.
• Experience with nursing curriculum development and teaching in a baccalaureate nursing program.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of clinical education, experiential learning, or academic operations higher education or healthcare environments.
• Knowledge of healthcare systems, organizational structures, and clinical operations across acute care, ambulatory, and community-based settings.
• Knowledge of accreditation, regulatory, and compliance requirements related to clinical education student placements.
• Skills in coordinating complex schedules, operational workflows, and competing priories across multiple programs and academic timelines.
• Strong customer service and relationship management skills, with the ability to build collaborative partnerships, manage expectations, and resolve issues effectively.
• Strong written and verbal communication skills, including the ability to prepare reports, maintain documentation, and deliver professional communications and presentations.
• Ability to manage multiple complex assignments simultaneously while meeting established deadlines and maintaining accuracy.
• Ability to exercise sound judgment, discretion, and problem-solving in situations involving competing priorities or incomplete information.
• Ability to analyze operational information, identify process gaps or risks, and recommend or implement appropriate solutions.Ability to communicate effectively across departments and organizational boundaries within an urban public university environment.
• Proficient with technology and data management systems, including clinical placement platforms and enterprise applications.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.

Requisition Number

Requisition Number PT0703711S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

CSU is an urban university with more than 14,000 students located in the heart of Cleveland, OH. According to the Brookings Institution, CSU is No. 18 in the U.S. among public universities that fulfill a critical dual mission: providing upward mobility and conducting impactful research. CSU is the only Ohio university in the top tier of the Brookings list. For additional information about the city of Cleveland, see https://www.thisiscleveland.com/.

Hire is contingent upon the maintenance of existing levels of funding from the State of Ohio. Offer of employment is contingent on satisfactory completion of the University’s verification of credentials (including evidence of a Ph.D.) and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

It is the policy of Cleveland State University to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, protected veteran, or genetic information.

Hours per week 40

Work Schedule

Monday through Friday, typically 8:00 am- 5:00pm.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor’s degree preferably in nursing, healthcare administration, business operations, public administration, education, or related field from an accredited institution?
  • Yes
  • No
• * Do you have all of the below experience?Experience in business operations, project management, academic administration, healthcare operations, or program coordination.Experience managing complex, multi-stakeholder projects with fixed deadlines and high accountability.Experience with databases, scheduling or placement systems, and Microsoft Excel (intermediate to advanced).
  • Yes
  • No
• * Do you have a Bachelor’s degree from an accredited institution with experience in nursing or health care related field?
  • Yes
  • No
• * Do you have three (3) years of experience in nursing education and/or nursing administration?
  • Yes
  • No
• * Do you have Eligible for an active, unrestricted Ohio nursing license?
  • Yes
  • No
• * Do you have valid driver’s license and ability to establish driver eligibility under the CSU’s Driving and Motor Vehicle Policy.
  • Yes
  • No