TRIO Academic Advisor

Viterbo University; La Crosse (WI); On-site; USD 48,000 - 60,000; Full time

Job summary

Viterbo University seeks an Academic Advisor for TRIO/Student Support Services to guide TRIO students through advising, success planning, progress monitoring, and referrals to campus resources. The role also helps with programming, events, faculty collaboration, and campus engagement.

This is a permanent, full-time, 12-month position funded by grant activity. The advisor will manage a caseload of about 200 students, build rapport through multiple contact methods, and coordinate with TRIO/HUB

Qualifications

• Master's degree in counseling, education, social work, business, or related field.
• Three years of experience working with diverse student populations in higher education.
• Five years of experience working with diverse, disadvantaged underrepresented student populations.

Responsibilities

• Manage caseload of TRIO students (approx. 200) and maintain accurate records.
• Provide advising, success planning, and referrals to campus resources.
• Support TRIO programming, events, and collaboration with HUB and faculty.
• Promote use of academic support resources to maximize student experience.
• Advise on curriculum, degree requirements, and engagement options.
• Participate in professional development and coordinate with director.

Skills

Organization and detail

Awareness of student needs

Sensitivity to at-risk students

Microsoft Office

Written and verbal communication

Independent and team work

Education

Master's degree in counseling, education, social work, business, or related field

Bachelor's degree in education, social work, counseling, business, or related field

Tools

Microsoft Office

Job description

Viterbo is seeking an Academic Advisor for TRIO/Student Support Services to support TRIO students through academic advising, success planning, progress monitoring, and referrals to campus resources. The role also assists with TRIO programming, student events, faculty collaboration, and campus engagement. This is a permanent, full-time, 12-month position. This position relies on grant funding.

Responsibilities

• Manage caseload of TRIO first-year, sophomore, junior, and senior students, and students on academic probation (approx. 200 students), keeping accurate student records with use of a web-based note system.
• Build rapport and establish relationships with advisees through regular communication via in-person meetings, email, phone, web- and video-chat, and drop-in office hours.
• Provide balanced support, grounded in the appreciative advising model, to help students identify strengths, clarify interests, develop goals, understand degree requirements, create graduation plans, schedule and register for coursework, understand the use of advising technology tools, and assist students with the transition to college and their major areas of study.
• Utilize the Starfish Connect and Early Alert systems to ensure student success through applying timely, individual intervention to support and follow-up with students.
• Promote students' utilization of the university's academic support and engagement resources to maximize the student experience.
• Accurately advise on curriculum, academic programs (majors, minors, certificates), degree requirements, and engagement options (service learning, study abroad, internships, research).
• Act as an Academic Advising liaison between TRIO and the HUB for Student Success.
• Participate in and help HUB and TRIO programming: welcome back bash, workshops, visit days, new student registration (STAR), Early Bird Orientation, etc.
• Work independently and collaborate with the TRIO and HUB teams to continually improve advising services, staying abreast of current trends and philosophies in academic advising and student support.
• Plan and promote events and activities that benefit TRIO students and first-generation students.
• Partner with faculty to meet the needs of their TRIO students and identify potential TRIO students.
• Attend one-on-one meetings with the Director and department meetings.
• Take part in professional development opportunities as available and appropriate.
• Carry out other responsibilities as delegated or assigned by the Director of TRIO.

Qualifications

• A master's degree in counseling, education, social work, business, or a related field of specialization.
• Three years of significant experience working with diverse student populations in the area of higher education, or a bachelor's degree in education, social work, counseling, business, or an appropriate area of specialization.
• Five years of significant experience working with diverse, disadvantaged underrepresented student populations in the area of higher education.

Skills

• Organization and detail in record keeping.
• Awareness of college-student needs.
• Sensitivity to the needs of the academically at-risk population and first-generation students.
• Strong working knowledge of computer applications, including Microsoft Office
• Excellent written and verbal communication skills.
• Ability to work independently and as a team member in a department that requires adaptability to changing academic needs.

Alignment

Viterbo University seeks employees who will embrace the University mission and incorporate our values into their day-to-day work.

Mission

The Viterbo University community prepares students for faithful service and ethical leadership.

Values

• Contemplation, reflecting upon the presence of God in our lives and work
• Hospitality, welcoming everyone we encounter as an honored guest
• Integrity, striving for honesty in everything we say and do
• Service, working for the common good in the spirit of humility and joy
• Stewardship, practicing responsible use of all resources in our trust

About the University

Viterbo University is a private, not-for-profit, Catholic, Franciscan institutions founded by the Franciscan Sisters of Perpetual Adoration in 1871. Viterbo offers a student-centered liberal arts education with a wide range of undergraduate, graduate, and professional programs. Located in La Crosse, Wisconsin, the university is nestled along the scenic Mississippi River and surrounded by the stunning bluffs. The local area combines natural beauty with a vibrant, welcoming community, offering opportunities for outdoor recreation, arts and culture. Together, Viterbo and La Crosse provide an exceptional place to live, work, and make a difference.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship at this time.

The university does not unlawfully discriminate on the basis of sex or engage in sex discrimination in any education program or activity that the university operates. Title IX's mandate not to discriminate on the basis of sex extends to students, employees, applicants for employment, and other persons in all aspects of the university's programs, activities, and operations. Inquiries regarding how Title IX applies to the university may be referred to the university Title IX coordinator, to the U.S. Department of Education Office of Civil Rights, or to both.

Contact information for the Title IX coordinator is available at www.viterbo.edu/titleix.