Tribal Crisis Counselor I: Crisis Intervention & Support

Volunteers of America Western Washington; Everett (WA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Vacation and Sick Time

Medical, Dental, Vision

HSA

FSA

403(b) Retirement Plan matching

Professional Development

Holidays: 8 + 2 floating

Job summary

Volunteers of America Western Washington is seeking a Tribal Crisis Counselor to provide crisis intervention, suicide prevention, and supportive counseling to American Indian and Alaska Native clients via a call center. You will conduct assessments, ensure culturally relevant support, and document interactions precisely.

The role emphasizes collaboration with a Native population and requires experience in mental health, strong communication, and the ability to mentor colleagues while supporting

Qualifications

• Bachelor’s degree or equivalent preferred.
• At least 1 year of experience in a mental health position.
• Direct experience working within a Tribal community.
• Agency Affiliated Counselor Registration required within 30 days of employment

Responsibilities

• Provide crisis intervention, suicide prevention, and supportive counseling to Native clients via telephone call center.
• Conduct client assessments in accordance with regional and program policies.
• Manage client interactions to ensure culturally relevant support and documentation.
• Mentor and coach new staff and participate in ongoing staff development

Skills

Fluency in English

Motivational Interviewing

Active listening

Communication skills

Education

Bachelor’s degree or equivalent preferred

Job description

Volunteers of America Western Washington is seeking a Tribal Crisis Counselor to provide crisis intervention, suicide prevention, and supportive counseling to American Indian and Alaska Native clients via a call center. You will conduct assessments, ensure culturally relevant support, and document interactions precisely.

The role emphasizes collaboration with a Native population and requires experience in mental health, strong communication, and the ability to mentor colleagues while supporting