Trials and Rentals Associate

Tobii Dynavox; Moon Township (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Brand New Office

Mon-Fri daytime schedule

Competitive pay and benefits

Paid leave and holidays

401(k) with company match

Healthcare coverage

Tuition reimbursement

Parental leave

Job summary

Tobii Dynavox, a leader in assistive communication solutions, seeks a Trails and Rentals Associate for our Moon Township HQ. The role involves shipping, receiving, and imaging devices, plus preparing equipment like mounts and keyguards, with a focus on accuracy and reliability.

The role is full-time, in-person, Mon-Fri, based at our Moon Township facility, offering growth within a global company and a strong benefits package. You’ll join a collaborative team focused on improving customers’ lives.

Qualifications

• Good written and oral communication skills.
• Interpersonal and teaming skills.
• Familiarity and experience in utilizing databases.
• Detailed oriented and able to follow manufacturing/work instructions.

Responsibilities

• Review open orders and pick, pack and ship products and accessories to customer.
• Perform a basic functional test and add the software to the devices.
• Prepare packages for shipment according to carrier instructions.
• Ensure timely shipping and communicate shipping issues to management.
• Receive, inspect, and restock items daily.
• Rebuild mounts returned by customers.
• Maintain organized and lean work environment.
• Identify areas for improvement and suggest changes.
• Perform other duties as assigned.

Skills

Written and verbal communication

Interpersonal skills

Database familiarity

Attention to detail

Education

High School diploma

Tools

MS Office (Word, Excel, Outlook)

Job description

Why join us?

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

What you'll do:

Are you a detail-oriented problem-solver who enjoys staying active throughout the day? Are you looking to be part of a mission-driven company where your work has real impact? We're looking for a Trials and Rentals Associate to help ensure our assistive speech devices are shipped accurately and reliably to the people who need them most. The Trials and Rentals Associate is responsible for shipping, receiving, and imaging devices to our customers, along with preparing any other equipment that is needed, such as devices, keyguards, and mounts.

Why You'll Love Working at Tobii Dynavox:

Brand New Office: This is a great opportunity to work in a Brand New, State-of-the-Art Office at our North American Headquarters. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities!

Consistent Schedule with Flexibility: Enjoy a Monday-Friday (Daylight) work schedule with flexible start times to support your work-life balance!

Competitive Pay & Comprehensive Benefits: We offer full-time hours, competitive pay ranges and a full benefits package designed to support your well-being and growth!

• Paid Leave Time (PLT): Potential to earn 17 days per year (increases with tenure)
• Sick Days: 5 sick days
• Paid Holidays: 11 paid holidays (including 1 floating holiday)
• 401(k) Retirement Plan: Company match of 50% on the dollar, up to 6% of employee contribution
• Healthcare Coverage: Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners
• Wellness Reimbursement: $250 annually to support employee's healthy lifestyle
• Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year
• Parental Leave: Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents

Your voice matters: We foster a culture where your ideas and feedback is encouraged!

Growth-focused: Opportunities for personal and professional growth!

Supportive team: Join a collaborative, friendly, and motivated group of individuals!

Join a team that values balance, development, and long-term stability all while helping empower individuals through our life changing assistive communication technology solutions!

This is a full-time, in-person role, Monday through Friday, based at our North American Headquarters in our brand-new Moon Township facility.

Office Address: 1400 Cherrington Pkwy, Moon Township, PA 15108

As a Trials and Rentals Associate, you will be responsible for:

• Review open orders and pick, pack and ship products and accessories to customer.
• Perform a basic functional test and add the software to the devices.
• Based upon packing slip, prepare package for shipment according to carrier instructions for UPS.
• Ensure that packages are shipped on a timely basis and consult with their manager and internal customers regarding any shipping issues or need for clarifications.
• Receive, inspect, and put items back into stock daily.
• Rebuild mounts received back from customers.
• Restock shipping boxes and other items that may need restocked daily.
• Maintain a well-organized and lean work environment.
• Must be able to identify areas of improvement and suggestions for improvement.
• Perform various other duties as assigned.

What you'll bring:

• High School diploma
• 1-2 years of relivent experience
• Good written and oral communication skills
• Interpersonal and teaming skills
• Familiarity and experience in utilizing databases
• Previous technical or computer experienceMS Office Word, Excel and Outlook
• Detailed oriented
• Ability to follow manufacturing and work instructions
• Ability to read assembly drawings a plus

Physical Requirements:

• Lifting and Carrying: Ability to lift and carry items up to 50 lbs. (Occasionally heavier with assistance).
• Standing and Walking: Prolonged periods of standing and walking throughout the warehouse.
• Bending and Stooping: Frequent bending and stooping to access inventory and storage areas.
• Reaching and Handling: Regular reaching overhead and handling of materials and equipment.
• Climbing: Occasional use of ladders or step stools to access high shelves.
• The noise level in the work environment is moderate, and cleaning products, tools, and equipment are part of daily operations.

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.

Where we stand:

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled