Triage Tech

Birmingham Gastroenterolgy Assoc; Birmingham (AL); On-site; USD 32,000 - 48,000; Full time

Job summary

Birmingham Gastroenterolgy Assoc in Birmingham, AL seeks a Medical Assistant to provide cheerful, patient‑centered care and support front desk to exam room flow. The role requires organizing daily tasks, accurate vitals, and strict HIPAA adherence.

Light clinic duties include precertifications and basic patient support. Ideal candidates have at least 1 year in a medical setting, strong communication and time management skills, EHR knowledge, and typing 35–40 wpm; BLS/ALS is a plus.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of work experience in a medical setting; physician office experience preferred.
• Excellent time management skills.
• Ability to communicate orally and in writing to patients, doctors and staff.
• Knowledge of Electronic Health Records and related processes.
• Typing speed of 35–40 wpm.
• Experience with assisting patient needs.
• BLS or ALS certification.

Responsibilities

• Multitasking and teamwork within the department.
• Provide cheerful, patient-centered care and greet patients warmly.
• Maintain neat, professional appearance according to standards.
• Check daily assignments and manage patient flow from front desk to exam room.
• Record patient vitals and verify patient identity with two identifiers.
• Assist with precertifications, breath tests, and appointment confirmations.
• Ensure disinfection and cleanliness of all clinic areas and equipment.
• Maintain inventory and reorder supplies; travel to satellite clinics if needed.
• Identify quality assurance and risk issues and escalate to management.
• Always observe HIPAA guidelines.

Skills

Time management

Communication skills

Electronic Health Records

Typing speed 35–40 wpm

Patient assistance

Education

High school diploma or equivalent

BLS or ALS certification

Job description

Description

• Multitasking, organization with high degree of emphasis on department teamwork.
• Deliver a high degree of cheerful, caring, and courteous customer-centered care when engaging patients every day. Always greeting patients in a pleasant and welcoming manner
• Neat professional appearance, always adhering to appearance standards.
• Excellent customer service and organizational skills
• Checks daily assignments
• Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers such as name & DOB
• Manage patient flow from front desk to exam room
• Communicates with patients if physician is late or running behind
• Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.
• Keeps entry doors cleaned and disinfected
• Supplies exam rooms, keeping inventory and ordering all necessary supplies
• Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.
• Travels to satellite clinics if need arises
• Works to improve healthcare services
• Identifies quality assurance and risk management issues reporting to appropriate management team
• Light MA task such as precertifications, performing breath test or calling to confirm appointments.
• Always observes HIPAA guidelines

Requirements

The minimum qualifications required to successfully perform this position are the following:

• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred
• Excellent time management skills
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• To be able to type a minimum of 35-40 wpm
• Experience with assisting patient needs
• BLS or ALS certification