Triage RN (Hospice)

Care Hospice, Inc.; United States; Remote; USD 73,000 - 83,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Generous PTO

Tuition reimbursement & certification

Wellness programs

Reimbursements (cell phone, mileage, Z

Job summary

Care Hospice, Inc. is seeking a compassionate Hospice Registered Nurse for a Telephone Triage role. You will provide telephone-based clinical assessment, symptom management, and guidance to hospice patients and families, helping them stay comfortable at home.

You will collaborate with the on-call team to arrange in-person care when needed, respond to after-hours calls, and document in the EHR with empathy and professional communication. Remote position with weekend requirements.

Qualifications

• Graduate of an accredited nursing program; BSN preferred.
• Current, unencumbered compact RN license.
• Willingness to obtain additional RN licensure in California and Illinois.
• Minimum three years of clinical nursing experience, including at least two years in hospice/palliative care.
• Proficiency with EMRs and telephone/remote triage systems.
• Ability to manage multiple calls and maintain composure in a fast-paced environment.

Responsibilities

• Respond to after-hours hospice and palliative care calls using clinical judgment and protocols.
• Provide telephone-based clinical guidance, symptom management, comfort measures, and education to patients and caregivers.
• Coordinate with on-call nurses, social workers, chaplains, and medical directors to arrange timely care.
• Document assessments, interventions, and communications in the EHR.
• Communicate with empathy and professionalism during sensitive situations.

Skills

Clinical assessment

Critical thinking

Empathy & communication

EMR proficiency

Remote triage systems

Education

RN license (compact)

BSN preferred

Tools

EMRs

Telephone triage systems

Job description

Overview

Are you a compassionate, experienced Hospice Registered Nurse who excels at clinical assessment, critical thinking, and helping patients and families navigate challenging moments? Join Care Hospice as a Telephone Triage Hospice Registered Nurse, where your clinical expertise and reassuring guidance help patients remain comfortable and supported wherever they call home.

In this role, you will provide telephone-based clinical assessment, symptom management, and guidance to hospice patients and their caregivers. Using your nursing judgment, you will evaluate patient needs, provide education and comfort measures, and coordinate with the on-call clinical team to arrange in-person care when needed. Your ability to listen, assess, and respond with compassion will play an important role in supporting patient comfort, quality of life, and continuity of care.

Additional Information

• Day and Evening Shifts available:
  • Day Shift: Must be able to work every weekend
  • Night Shift: Must be able to work every other weekend
• Prior Hospice experience is a requirement
• Current, unencumbered Registered Nurse (RN) compact license
• Willingness to obtain additional RN licensure in California and Illinois
• This is a remote position

Who We Are

At Care Hospice, we're not just a company; we're a team united by a common goal – providing exceptional hospice and palliative care to those in need. We take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Care Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

Responsibilities

• Respond to incoming after-hours hospice and palliative care calls, using clinical judgment and established protocols to assess patient needs and determine appropriate interventions.
• Provide telephone-based clinical guidance, symptom management, comfort measures, and education to patients and caregivers.
• Prioritize patient concerns and coordinate with on-call nurses, social workers, chaplains, and medical directors to facilitate timely, appropriate care.
• Recognize and escalat urgent clinical concerns in accordance with established policies and procedures to support patient safety.
• Accurately and promptly document patient assessments, interventions, and communications in the electronic health record (EHR).
• Communicate with empathy and professionalism when supporting patients, families, and colleagues through sensitive or emotionally challenging situations.

Qualifications

• Graduate of an accredited nursing program; Bachelor of Science in Nursing (BSN) preferred.
• Current, unencumbered compact Registered Nurse (RN) license.
• Willingness to obtain additional RN licensure in California and Illinois.
• Ability to meet California RN examination and endorsement requirements.
• At least three years of clinical nursing experience, including a minimum of two years of hospice or palliative care experience.
• Strong clinical assessment, critical thinking, and decision-making skills, with knowledge of hospice symptom management and comfort care best practices.
• Proficiency with electronic medical records (EMRs), computer applications, and telephone or remote triage systems.
• Ability to manage multiple calls, prioritize competing needs, and remain calm and effective in a fast-paced environment.

$73,000 - $83,000 per year (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.