Triage RN, Family Medicine

Cooley Dickinson Medical Group; Northampton (MA); Hybrid; USD 77,000 - 106,000; Full time

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. seeks a full-time 40-hour Triage RN in Northampton, MA. The role involves predominantly phone triage with some nurse visits, transitioning to a hybrid schedule after 90 days (three remote days and two onsite days).

Responsibilities include direct patient care, assessments, care plan development, patient education, and coordination with the medical team. RN licensure and BLS are required.

Qualifications

• Associate's Degree Nursing required; Bachelor's Degree Nursing preferred.
• Experience: 0–1 year in clinical nursing; ambulatory/outpatient experience preferred.
• Licenses: RN license; BLS certification preferred.

Responsibilities

• Deliver direct patient care and support, maintaining high nursing standards.
• Perform patient assessments, develop care plans, and assist in outpatient procedures.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Coordinate with healthcare professionals to ensure comprehensive patient care.

Skills

Patient care

Nursing assessment

IV therapy

Care coordination

Education

Associate's Degree in Nursing

BSN preferred

Job description

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Northampton Family Medicine is an award-winning family practice housed in Cooley Dickinson's multispecialty medical facility located at 22 Atwood Drive, Suite 201 in Northampton, MA. As a Family Medicine office, we offer comprehensive primary care services to patients of all ages, newborn through adult.

We are seeking a full-time 40-hour Triage RN to support our practice Monday through Friday from 9:00am-5:30pm. After successfully completing the first 90 days, this position will transition to a hybrid schedule, with three remote days (Monday, Tuesday, and Thursday) and two days working onsite! his role is predominantly phone triage with a mix of nurse visits.

Summary

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Does this position require Patient Care? Yes

Essential Functions

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications

Education

Associate's Degree Nursing required and Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree? No

Experience

Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred

Licenses and Credentials

Registered Nurse [RN - State License] - Generic - HR Only required

Basic Life Support [BLS Certification] - Various Issuers preferred

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

22 Atwood Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$36.87 - $50.76/Hourly

Grade

MGRNNONMETRO2

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.