Triage Nurse RN - General Surgery - Casual

Bestcare; Omaha (NE); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Bestcare in Omaha is seeking compassionate nursing staff to develop care plans using nursing judgment and to document interactions with SBAR notes. You will educate patients and families, coordinate referrals, and communicate clearly with providers to ensure seamless continuation of care.

The role emphasizes efficient time management, accurate charting, and strict HIPAA compliance while supporting interdisciplinary teams and delivering high-quality care.

Qualifications

• Knowledge of medical terminology and procedures.
• HIPAA understanding and patient privacy practices.
• Strong verbal and written communication with providers, staff and patients.

Responsibilities

• Uses nursing judgment to develop plan of care.
• Determines severity of patient illness and intervention to treat while prioritizing patient calls.
• Documents clear and concise notes describing phone call utilizing SBAR format.
• Communicates between provider and patient appropriately.
• Conducts patient and family education; evaluates and documents understanding.
• Coordinates continuation of care through referrals to specialists.
• Maintains time management and prioritizes multiple tasks.
• Adheres to HIPAA and privacy regulations.

Skills

Nursing judgment

SBAR communication

Patient education

Clinical documentation

HIPAA knowledge

Time management

Verbal communication

Problem solving

EHR navigation

Tools

Electronic Health Records (EHR)

Job description

* Uses nursing judgment to develop plan of care.* Determines severity of patient illness and intervention to treat while prioritizing patient calls.* Documents clear and concise notes describing phone call utilizing SBAR (situation, background, assessment, recommendation) format.* Communicates between provider and patient appropriately.* Conducts patient and family education; evaluates and documents in chart, the patient's understanding of all education.* Coordinates continuation of care through referrals to specialists.* Knowledge of medical terminology and procedures required.* Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.* Skill to effectively manage time and prioritize tasks.* Skill to proficiently type information into the computer to capture or detail information quickly.* Ability to provide caring patient care services when talking with patients and their family members.* Ability to critically listen to questions from patients and information from providers to convey information effectively.* Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.* Ability to problem solve during several daily activities which includes the ability to be flexible.* Ability to learn and proficiently navigate through computer programs that contain patient information.* Strong verbal communication skills for positive interaction with providers, staff and patients required.* Able to follow written and verbal instructions/directions required.* HIPAA understanding.