Triage Care Advisor Medical Assistant. Full-Time Monday-Friday 0800-1700

Bronson Methodist Hospital; Schoolcraft Township (MI); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Bronson Methodist Hospital is seeking a Triage Care Advisor Medical Assistant for a full-time, day-shift role (Mon-Fri, 08:00–17:00) at the Portage location. A high school diploma or GED is required, along with completion of an accredited medical assistant program or CMA/CCMA/RMA certification.

Eligibility to test within 6 months is expected. Preferred candidates have 2–5 years in various healthcare settings and ambulatory care experience.

Formación

• High school diploma or GED required.
• Completion of accredited medical assistant program or CMA/CCMA/RMA certification required.
• Must become CMA/RMA eligible within 6 months of hire.
• 2–5 years healthcare experience in ambulatory or hospital settings preferred.

Responsabilidades

• Utilize word processing, spreadsheets, presentations, databases and related software.
• Demonstrates customer-focused interpersonal skills with patients, families and staff.
• Work autonomously with accountability for practices and patient care.
• Show strong time management, communication, problem-solving and critical thinking skills.
• Coordinate care by connecting patients with Acute Care Managers and resources.

Conocimientos

Interpersonal skills

Autonomy

Time management

Verbal communication

Written communication

Critical thinking

Educación

High school diploma or GED

Accredited Medical Assistant program

CMA/CCMA/RMA certification

Eligibility to take CMA/RMA within 6 months

Herramientas

Word processing

Spreadsheets

Databases

Presentation software

Descripción del empleo

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Portage-6901 Portage Rd. - Business Office Building

Title

Triage Care Advisor Medical Assistant. Full-Time Monday-Friday 0800-1700

High school diploma or general education degree (GED) required

MUST MEET ONE OF THE FOLLOWING:

• Successful completion of an accredited medical assistant program
• CMA/CCMA/RMA certified
• Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire
• Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months.
• Have two to five years of experience in a healthcare setting with adult and pediatric patients in primary care/ambulatory care, home health agency, skilled nursing facility, or hospital medical surgical setting required.
• Experience in ambulatory care is desirable experience as well as the acute care or post acute care setting.

Essential Duties and Responsibilities:

• Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job.
• Demonstrates customer focused interpersonal skills to interact in an effective manner with practitioners, patients with diverse opinions, values, and religious and cultural ideals.
• Demonstrates ability to work autonomously and be directly accountable for practices.
• Demonstrates professional qualities including time management, verbal and written communication skills, listening skills, problem-solving, critical thinking, analysis skills and decision-making, priority setting, work delegation, and work organization.
• Demonstrate ability to set appropriate boundaries with patients and families.
• Demonstrates excellent written, verbal, and listening communication skills, positive relationship building skills, and critical analysis skills.
• Ability to affect change, works as a productive and effective team member, and adapt to changing needs/priorities.
• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time.
• Requires excellent communication skills and positive customer relations. Regularly communicates both orally by telephone, and in writing with patients. Also communication with physicians, and other healthcare professionals to exchange information pertinent to their information provided. Demonstrates effective problem-solving and critical thinking in care for patients.
• Knowledge of chronic conditions, evidence-based guidelines, prevention, wellness, health risk assessment, and patient education.
• Connects patients with Acute Care Managers and other resources as needed.
• Critical thinking skills and ability to analyze complex data sets. Ability to manage complex clinical issues utilizing assessment skills, resources, and protocols.
• Excellent assessment and triage skills. Ability to implement evidence-based interventions and protocols for chronic conditions.
• Flexibility to adapt to the needs of the department.
• Knowledge of health concerns or changes in current health status and how they may affect patients in all age ranges from neonate through geriatrics for various medical specialties.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

1570 Practice Centralized Services (BHG)