Trevis | DRA / Busser PM | Full Time

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Orlando Resort at ChampionsGate seeks a Food Runner/DRA to uphold high service standards for guests in a four-diamond resort. You will be responsible for timely food delivery, knowledge of the menu and service times, and coordination with servers to ensure guest satisfaction.

The role requires physical stamina, the ability to lift up to 50 pounds, and flexibility to work weekends and holidays in an indoor/outdoor setting. Prior food service experience is preferred.

Qualifications

• Minimum 1 year food runner experience.
• Minimum 1 year DRA experience.

Responsibilities

• Know service times and menu to assist guests efficiently.
• Deliver food to tables according to the order and seating plan.
• Ensure correct items on tickets and assist servers as needed.
• Maintain breakfast and service area setup and cleanliness.
• Attend staff meetings and trainings as required.

Skills

Customer service

Teamwork

Effective communication

Flexibility

Education

1 year food runner experience

1 year DRA experience

Tools

Micros POS

Job description

Omni Orlando at ChampionsGate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Overview To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services.

Responsabilities.

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Responsible for verifying complete order on ticket to food on cold line and hot line.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Responsible for set-up of expo line with items specified in side work.
• Must consult with supervisor on any food delivery difficulty.
• Complete all side duties as assigned.
• Must minimize breakage.
• Attend all designated staff meetings and training sessions.
• Set up and breakdown of breakfast buffet according to time allotted.
• Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable.
• Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work.
• Placing and receiving warehouse order daily and ensuring proper par levels of product
• Ensuring all products is within date and using the FIFO method of storage.
• Coffee maker/urn, cappuccino machine, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, Micros Point of Sale System.
• Walk-in refrigerator, and reach-in cooler
• Interior of hotel, in the restaurant, and kitchen. Exposure to extreme temperatures.
• Exterior of Hotel with exposure to weather conditions.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

Qualifications

Minimum 1 year food runner experience

Minimum 1 year DRA experience

Physical Requirements

Able to lift up to 50 pounds

Able to be on your feet for up to eight hours

Working Environment

Must be flexible with schedules including weekends and holidays

Able to communicate effectively with guests and other associates

Must be able to work in indoor and outdoor environment

Tools & Equipment:

Serving Trays & Tray Jacks

Flatware, Glassware

Buffet Equipment

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.