Treatment Plan Coordinator

North American Dental Group (NADG); Heath (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

North American Dental Group is seeking a Treatment Plan Coordinator to greet patients, schedule appointments, and present treatment plans while collecting co-pays. The role supports achieving production goals and creates reports on performance metrics.

Strong communication and dental software skills are essential. The position requires at least 1 year of dental experience, proficiency with Microsoft Office and dental software, and a professional, friendly demeanor to educate patients about

Qualifications

• 1 year dental experience required.
• Excel in multi-tasking and time management.
• Outgoing, friendly, and professional with excellent customer service.
• Experience in scheduling and verifying insurance preferred.
• Strong computer skills with dental software and Microsoft Office.

Responsibilities

• Greet and schedule patients.
• Collect co-payments.
• Present and explain treatment plans to patients.
• Ensure schedules meet production goals.
• Develop reports on production goals and metrics.
• Educate patients about dental care plans.

Skills

Customer service

Scheduling

Phone etiquette

Multi-tasking

Time management

Communication

Office software

Education

1 year dental experience

Tools

Dental software

Microsoft Office

Excel

Job description

Treatment Plan Coordinator

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

"Open Up" to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Overview

Treatment Plan Coordinator

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Smiling from Open to Close

Monday through Thursday 8:30am-5pm with alternating schedule Tuesday through Friday

Responsibilities

Treatment Plan Coordinator is responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care.

Skills Required to Make a Great "Impression" on Our Team

• Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
• Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
• Case presentation and acceptance including chair-side treatment planning.
• Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
• Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
• Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.

Qualifications

So How Can You "Fill" This Role?

• 1 year dental experience
• Excel in multi-tasking and time management
• Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills.
• Experience in dental or medical field with scheduling and verifying insurance preferred
• Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs

"Brace" Yourself... It only Gets Better

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Comprehensive benefits package, including 401k
• Constant opportunities for career growth and continuing education
• An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3