Patient Care Coordinator

U.S. Oral Surgery Management; Flower Mound (TX); On-site; USD 33,062 - 35,817; Full time

Job summary

U.S. Oral Surgery Management in Flower Mound, TX is seeking a dedicated Treatment Plan Coordinator to manage patient treatment plans and fees. This role is vital in ensuring effective patient interactions while relieving surgeons from financial discussions.

The ideal candidate will possess a strong customer service background, multitasking ability, and familiarity with dental or medical practice management systems. Join our collaborative team focused on enhancing patient satisfaction and operational efficiency.

Qualifications

• Completion of high school or equivalent is required.
• Previous dental or medical administrative experience is required.
• Previous experience in dental or medical billing is preferred.

Responsibilities

• Present treatment plans to patients, explaining procedures and associated fees.
• Assist patients with financing and payment arrangements.
• Schedule returning patients for follow-up treatments and appointments.
• Verify insurance coverage, send claims, and manage collections.
• Oversee patient accounts, ensuring accuracy.
• Manage front office tasks for smooth workflow.
• Work closely with team members for efficient operations.

Skills

Patient-Centric Attitude

Customer Service Expertise

Communication Skills

Multitasking Ability

Education

High school or equivalent

Tools

Dental/Medical Practice Management Systems

Job description

Treatment Plan Coordinator

Job Location: TX06 NTFOS Flower Mound - FLOWER MOUND, TX 75077. Position Type: FT. Salary Range: $24.00 - $26.00 Hourly.

Company: Northern Texas Facial & Oral Surgery, 4130 Justin Road, #105 Flower Mound TX, 75077.

Position Purpose

We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

Principal Responsibilities and Duties

• Treatment Plan Presentations: Present treatment plans to patients, explaining procedures and associated fees.
• Financial Assistance: Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Patient Scheduling: Schedule returning patients for follow-up treatments and appointments.
• Insurance Management: Verify insurance coverage, send claims, post payments, and manage collections.
• Account Management: Oversee patient accounts, ensuring accuracy and timely updates.
• Front Office: Manage front office tasks, ensuring a smooth and efficient workflow.
• Team Collaboration: Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Required: Previous dental or medical administrative experience is required.
• Billing Knowledge: Previous experience in dental or medical billing is preferred.
• System Knowledge: Familiarity with dental/medical practice management systems.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.