Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands; Fayetteville (AR); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with matching

Health insurance options

HSA

EAP

Paid time off

Holiday pay

Complimentary dental/orthodontic care

Descripción de la vacante

Rock Dental Brands is seeking a friendly, customer-focused front desk professional to welcome new patients and guardians. You will present treatment options, discuss fees and payment plans, and maintain a welcoming, professional image for the practice.

The role requires excellent communication, attention to detail, and the ability to multitask in a busy dental office. The ideal candidate demonstrates strong customer service skills, computer literacy, and a sales-oriented drive to meet goals

Formación

• Excellent verbal and written communication skills are required.
• Ability to work well with the public and deliver quality patient service.
• Attention to detail and strong time management are essential.
• Must be able to multitask and meet goals in a fast-paced setting.

Responsabilidades

• Explain treatment plans to new patients and guardians.
• Present fees and discuss payment options to clients.
• Project a positive, professional image of the practice.
• Provide exceptional customer service and support to patients and team members.

Conocimientos

Verbal communication

Written communication

Multitasking

Sales mindset

Time management

Customer service

Computer literacy

Herramientas

CRM software

Descripción del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ResponsibilitiesEnsure the new patient/parent/guardian understands the treatment.Presents the fees for services and provides payment options to the client.Conveys a positive image of the practice.QualificationsMust have the ability to work well with the public.Excellent verbal and written communication skills are required.Excellent attention to detailAbility to multitask.Must have the drive to succeed in sales and to meet goalsExcellent time management skillsQualities needed to be successful in this roleSomeone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday pay.Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.