Treatment Coordinator - Orthodontic Associates

myOrthos; Catonsville (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in orthodontics seeks a Treatment Coordinator to enhance patient experiences and streamline office productivity. This role involves building strong relationships with patients, managing appointments, and ensuring compliance with regulations. The ideal candidate will possess excellent communication skills and familiarity with orthodontic software, contributing to a collaborative team environment focused on patient satisfaction. With a commitment to employee well-being, the company offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as support for student debt optimization. If you are passionate about patient care and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Paid Holidays

Employee Assistance Program

Flexible Spending Account (FSA)

Dependent Care Account (DCA)

Health Savings Account (HSA)

Qualifications

• Experience in an orthodontic or healthcare setting is essential.
• Certification to take radiographs is required.

Responsibilities

• Communicate treatment options and manage financial arrangements.
• Ensure a seamless patient experience and track progress.

Skills

Verbal Communication

Written Communication

Attention to Detail

Orthodontic Software (Cloud9)

Knowledge of Dental Terminology

Taking Impressions

Digital Scanning (iTero)

Education

High School Diploma or GED

Certification to take radiographs

Tools

Cloud9

iTero

Job description

Treatment Coordinator - Orthodontic Associates

Orthodontic Associates, Catonsville, Maryland, United States of America

Job Description

Posted Thursday, April 24, 2025 at 4:00 AM

The Treatment Coordinator facilitates a positive patient experience by building strong relationships between patients and the practice, ensuring office productivity and patient retention. They ensure patients leave well-informed and prepared for their next appointment.

Duties & Responsibilities

• Communicate treatment options and prepare financial and insurance arrangements with patients.
• Ensure a smooth and seamless patient experience.
• Assist with financial arrangements and coordinate appointments.
• Manage consultation reports and track patient progress.
• Work with the clinical team to effectively manage daily patient flow.
• Adhere to confidentiality, and comply with state, federal, and HIPAA laws regarding patient records.
• Perform other duties as assigned.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Flexible and willing to perform duties of others in their absence.
• Attention to detail and familiarity with orthodontic software programs, particularly Cloud9.
• Knowledge of dental terminology and procedures.
• Experience with taking impressions and digital scans; proficiency with ITero or similar scanners preferred.
• Actively participate as a contributing member of the office staff to achieve patient satisfaction and office production goals.

Education & Experience

• Previous experience in an orthodontic or healthcare setting.
• Certification to take radiographs (typically DANB RHS).
• High School Diploma or GED required.
• Benefits include Medical, Dental, and Vision insurance, 401(k) with employer match, Paid Time Off, Paid Holidays, Employee Assistance Program, Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA). Additionally, we support Student Debt and Savings Optimization.