Treatment Coordinator-Expedition

beBright; Springfield (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in pediatric dentistry is seeking a Treatment Coordinator to join their vibrant team. This role offers a unique opportunity to work in a fun and rewarding environment, engaging with young patients and their families. As a Treatment Coordinator, you will be the welcoming face of the practice, guiding patients through their dental journey while ensuring a seamless experience. With a focus on outreach and patient engagement, you will help convert inquiries into scheduled consultations, all while being supported by a collaborative team. If you have a passion for helping others and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Comprehensive health insurance

Dental insurance

Vision insurance

401(k) plan with 3% contribution

Paid time off

Ongoing professional development

Supportive team environment

Modern office technology

Qualifications

• Ability to engage and persuade potential patients.
• Capable of building rapport and trust with patients.

Responsibilities

• Greet and welcome patients professionally and warmly.
• Schedule and confirm appointments, coordinating with staff.
• Discuss treatment options tailored to patients’ needs.

Skills

Sales Expertise

Personable and Engaging

Proactive and Goal-Oriented

Passion for Outreach

Job description

Join to apply for the Treatment Coordinator-Expedition role at beBright.

We are looking to hire a Treatment Coordinator who is excited about a fun and rewarding career in Pediatric Dentistry & Orthodontics. This position supports our three Southwest Missouri offices in Springfield, Nixa, and Republic. Work hours are Monday-Friday, 8am to 5pm.

Who We Are

At Expedition Pediatric Dentistry & Orthodontics, our dual specialty integrated care model positions us as a leader in pediatric dentistry and orthodontics. We offer personalized care in a child-friendly environment with advanced treatment options tailored for young patients. Our locations feature vibrant decor, interactive play areas, and staff trained in child psychology to reduce dental anxieties. Visit our website: https://expeditiondental.com/ to learn more.

Who We Are Looking For

• Sales Expertise: Ability to engage and persuade potential patients, converting inquiries into scheduled consultations.
• Passion for Outreach: Eagerness to connect with potential patients via phone, online, and other platforms.
• Personable and Engaging: Capable of building rapport and trust with patients and colleagues.
• Proactive and Goal-Oriented: Strives for excellence while following guidelines.

Responsibilities

• Greet and welcome patients professionally and warmly.
• Respond promptly to calls, emails, and inquiries, addressing concerns and questions.
• Schedule and confirm appointments, coordinating with dental and orthodontic staff.
• Manage appointment calendars to optimize daily schedules.
• Verify and update insurance information.
• Process payments for services.
• Review diagnostic records and present treatment recommendations.
• Discuss treatment options tailored to patients’ needs.
• Inform patients about costs, insurance, and payment options.
• Handle referrals and collaborate with staff on patient care and scheduling issues.
• Address patient concerns professionally and promptly.

What We Offer

• Competitive hourly salary based on experience, with growth opportunities.
• Comprehensive benefits including health, dental, and vision insurance.
• 401(k) plan with a 3% safe harbor contribution.
• Paid time off, including holidays, sick leave, and vacation.
• Ongoing professional development opportunities.
• Supportive, friendly, and collaborative team environment.
• Modern office equipped with the latest technology.

We offer a fun, fast-paced work environment with flexible hours, competitive pay, and excellent benefits. New graduates are welcome! Expedition participates in E-Verify.