Treatment Coordinator: Elevate Patient Care & Experience

Dental Excellence of Napoleon; Napoleon (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Dental Excellence Group in Northwest Ohio seeks a Treatment Coordinator to create an exceptionally welcoming patient experience, build relationships, and set the stage for productive appointments.

You will manage onboarding, present treatment plans, verify insurance, explain payment options, collect initial deposits, and drive patient satisfaction while supporting marketing initiatives and monthly performance reporting to the Business Team Lead.

Qualifications

• Strong communication and patient service skills.
• Ability to explain treatment options and financial matters clearly.
• Professional demeanor with teamwork mindset.

Responsibilities

• Onboard new patients and educate on treatment plans.
• Present clinical recommendations and insurance coverages.
• Explain payment options and collect initial deposits.
• Support practice growth and marketing campaigns.
• Prepare daily/monthly performance reports for leadership.

Skills

Advanced communication

Service excellence

Constructive demeanor

Collaborative focus

Executive presence

Job description

Dental Excellence Group in Northwest Ohio seeks a Treatment Coordinator to create an exceptionally welcoming patient experience, build relationships, and set the stage for productive appointments.

You will manage onboarding, present treatment plans, verify insurance, explain payment options, collect initial deposits, and drive patient satisfaction while supporting marketing initiatives and monthly performance reporting to the Business Team Lead.