Dental Experience & Treatment Coordinator

Socket.dev; Napoleon (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Dental Excellence Group in Northwest Ohio seeks a Treatment Coordinator to create an exceptionally welcoming patient experience, build relationships, and set the stage for productive appointments. You will maintain a 95%+ collections rate and represent the Dental Excellence brand of friendliness and stellar service.

The role reports to the Business Team Lead and covers onboarding, financial management, and practice growth initiatives while maintaining a high standard of patient care.

Qualifications

• Proven ability to communicate clearly with patients and staff.
• Strong focus on patient experience and satisfaction.
• Positive, solution-oriented mindset in daily work.

Responsibilities

• Onboard and consult new patients, guiding them through the care journey.
• Present treatment plans and educate patients on diagnoses and options.
• Manage financial discussions, down payments, and payment options.
• Support practice growth through administrative tasks and marketing efforts.

Skills

Advanced Communication

Service Excellence

Constructive Demeanor

Collaborative Focus

Executive Presence

Job description

Dental Excellence Group in Northwest Ohio seeks a Treatment Coordinator to create an exceptionally welcoming patient experience, build relationships, and set the stage for productive appointments. You will maintain a 95%+ collections rate and represent the Dental Excellence brand of friendliness and stellar service.

The role reports to the Business Team Lead and covers onboarding, financial management, and practice growth initiatives while maintaining a high standard of patient care.