Treatment Coordinator - Cooke Orthodontics

3392 Solano Ave, Napa, CA 94558, USA; California, Napa (MO, CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Treatment Coordinator to join their thriving practice. In this role, you will be the first point of contact for patients, creating an exceptional experience and guiding them through their orthodontic journey. You will build strong relationships, educate patients on their treatment options, and help drive practice growth. With a supportive team environment and a focus on integrity and community, this is an exciting opportunity to make a real impact while enjoying a fulfilling career. If you are a people person who thrives in a goal-oriented setting, this role is perfect for you!

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Employee assistance program

Complimentary orthodontic treatment

Uniform allowance

Annual learning and development assistance

Qualifications

• 1+ years of experience in an orthodontic office is preferred.
• A California radiology license is a plus.

Responsibilities

• Create memorable first impressions for new patients.
• Educate patients on treatment options and guide them through their journey.
• Maintain detailed patient records and ensure smooth communication.

Skills

Interpersonal Skills

Goal Orientation

Leadership

Detail Orientation

Communication

Education

1+ years of orthodontic office experience

State of California radiology license

Certified Dental Assistant certification

Job description

Tuesday, March 25, 2025

Are you ready to make a real impact in people’s lives while growing your career?

Cooke Orthodontics is looking for a passionate and driven Treatment Coordinator to join our thriving practice in Napa, CA! If you love connecting with people, thrive in a fast-paced, goal-oriented environment, and enjoy the challenge of guiding patients toward life-changing smile transformations, this role is for you.

Who We Are

At Cooke Orthodontics, we don’t just straighten teeth—we build confidence, create lasting relationships, and make a real difference in our patients’ lives. Our practice is built on core values that set us apart:

• Empowering Each Other – We lift each other up, creating a positive, supportive workplace where you can thrive.
• Striving for Excellence – We never settle. Our team is constantly learning, improving, and raising the bar in patient care.
• Integrity & Transparency – Doing the right thing and keeping open, honest communication is at the heart of everything we do.
• Community Focused – We build strong connections with our patients, our team, and the greater Napa community.

Why You’ll Love Being Part of Our Team

As a key player in our practice and a member of the Corus Orthodontists network (a fast-growing partnership with 50+ practices and 1,000+ professionals across North America), you’ll enjoy:

• Career Growth & Development – Access to mentorship from experienced professionals and $500 annual learning and development assistance to help you reach your potential.
• Competitive Benefits Package – Health, dental, and vision insurance, life insurance, a 401(k) with employer matching, and an employee assistance program.
• Work-Life Balance – A full-time, four-day workweek so you can enjoy your time outside of the office.
• Perks That Matter – Complimentary orthodontic treatment for you and immediate family members, plus a uniform allowance!

Your Impact as a Treatment Coordinator

In this role, you’ll be the face of our practice, creating an exceptional experience for every patient who walks through our doors. You’ll take ownership of:

• Making a Memorable First Impression – Welcome new patients with warmth and enthusiasm, making them feel at home from day one.
• Educating & Guiding Patients – Help patients understand their treatment options and feel confident in their journey toward a healthier, more beautiful smile.
• Building Strong Relationships – Act as a trusted liaison between patients, doctors, and referring dentists, ensuring seamless communication and personalized care.
• Driving Practice Growth – Follow up with potential patients, track conversion metrics, and play a crucial role in helping our practice thrive.
• Keeping Things Organized & Efficient – Maintain detailed patient records and communicate professionally with referring dentists.

What We’re Looking For

We need someone who’s not just looking for a job—but an opportunity to make a difference. Our ideal Treatment Coordinator is:

• A People Person – You love building relationships and making people feel at ease.
• Goal-Oriented & Self-Motivated – You enjoy working toward measurable success and find excitement in reaching targets.
• A Natural Leader – You take initiative, stay organized, and keep things running smoothly.
• Detail-Oriented & Professional – You thrive in an environment where precision and high standards are valued.

Qualifications

• 1+ years of orthodontic office experience preferred
• State of California radiology license preferred
• Experience with dental treatment plans and insurance is preferred
• Certified Dental Assistant certification is a plus
• Proven ability to lead and communicate effectively

If you’re excited about this opportunity, we want to hear from you! Apply today and be part of a team that values excellence, integrity, and community.

We appreciate every applicant, though only those selected for an interview will be contacted.

At Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.